Customer Service Representative.

This is a full-time hybrid role for a Crypto Customer Service Representative located in Melbourne, VIC, with flexibility for some remote work. The Crypto Support Agent will be responsible for providing exceptional customer support to users regarding cryptocurrency transactions. They will be the first line of defense and must be able to identify and resolve customer issues efficiently and effectively. They must also communicate with other teams to resolve complex issues and ensure customer satisfaction.

Role Description

This is a full-time hybrid role for a Crypto Support Agent located in Melbourne, VIC, with flexibility for some remote work. The Crypto Support Agent will be responsible for providing exceptional customer support to users regarding cryptocurrency transactions. They will be the first line of defense and must be able to identify and resolve customer issues efficiently and effectively. They must also communicate with other teams to resolve complex issues and ensure customer satisfaction.

Qualifications

Excellent Interpersonal Skills are a must
An Australian accent is a must
Experience in a customer support or technical support role preferred
Excellent communication skills, particularly in customer-facing roles
Ability to work independently and in a team environment
Strong attention to detail and ability to stay organized in a fast-paced environment

If you are the right candidate for this amazing job opportunity, please send us your CV to cv@d-way.com or click APPLY below and we will contact you.

D-Way

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Customer Service Representative (Crypto)