Sr Site Reliability Engineer

Meet The Team

The Site Reliability Engineering (SRE) team at Duo, a part of Cisco, plays a crucial role in maintaining the reliability, availability, and performance of Duo's security services. They are responsible for ensuring service reliability by implementing robust monitoring and alerting systems to proactively detect and address issues. The team leads incident management efforts to resolve service outages and degradations swiftly. They focus on developing automation tools to streamline operations and improve efficiency. The SRE team continuously optimizes service performance and collaborates with development teams to ensure new features are designed with scalability and reliability in mind. Additionally, they conduct post-incident reviews to identify root causes and implement preventive measures, ensuring Duo's solutions remain dependable, secure at every layer and high-performing to meet user expectations.

Your Impact

As a Site Reliability Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to run and maintain their services in production. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Skills you have:

You have designed components in cloud based services including infrastructure

You can contribute to a meeting where an outcome is a technical decision made

You have a history of writing performant, maintainable, testable code

You enjoy learning and elevating your team by contributing to code reviews

You are passionate about automation and reducing toil

You are committed to quality and experienced with modern software testing practices

You care about contributing to an amazing work culture and environment

Minimum Qualifications

7+ years in Site Reliability Engineering (SRE) or a related IT field.
Proficient with 6+ years of experience in Python.
4+ years of experience with AWS and SaaS solutions.
Previous experience with automated configuration tools, specifically Terraform and Ansible.

Preferred Qualifications

Experience with Container Orchestration including Kubernetes and Docker
Design and own Technical Solutions for broad or complex requirements with insightful and strategic approaches
Able to write Performant, Maintainable, Testable code
Prior experience deploying Cloud Services, Monitoring, Alerting, and Handling Escalations
Experience supporting a High-Availability SaaS environment
Charting new DevOps practices without a well-defined roadmap

Duo, a part of Cisco

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Sr Site Reliability Engineer