Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

IDEMIA are seeking an IT Systems Engineer with strong Linux experience. You will be responsible for managing IDEMIA’s Linux based applications and associated Linux infrastructure.

Working closely with IDEMIA’s support team to provide tier 3 infrastructure and application support, ensure operational uptime, service improvement, service levels are met whilst adhering to ITIL best practices.

Key Missions

Managing IDEMIA’s Linux infrastructure stack and IDEMIAs associated Linux-based products
Liaising with the Application Support team for the support, implementation, and patching of IDEMIA's Linux based products.
Coordinating preventive maintenance, system changes, firmware patching and high severity incidents whilst adhering to ITIL standards.
Mentoring junior staff, providing best-practice industry advice as a trusted member of the technical working group.
Comprehensive documentation and maintenance of technical documentation and SOPs.
Participate in after hours on-call roster and able to work outside of standard business hours (as required)

Success Factors

Demonstrated knowledge and experience in supporting Linux and Linux based software
Maintaining continual service improvement to the customer and organization service management
Working collaboratively within a small team to manage IDEMIA’s Linux based products and systems
Supporting critical infrastructure in a 24x7 High availability environment
Able to work in a fast paced & dynamic environment, handling complex incidents with professionalism
Ability to work autonomously in a small team environment
Business minded

Profile & Other Information

Experience & background

5-7 years’ experience in a similar role
Experience working with Australian Government agencies in ITIL environments

Education

Bachelor’s Degree with technical major such as Engineering or Computer Science
Red Hat certifications - RHCA, RHCE
VMware Certified Professional
Azure fundamentals, Azure Administrator Associate
ITIL v4 foundation

Technical skills

Experience managing Infrastructure, Virtual and Linux technologies.
Implement, build Linux SOEs, application support, and system patching, deployment, and maintenance.
VMware ESXi/vSphere experience
Scripting ability background Shell, PowerShell, Bash, SQL or Java
Experience with ITSM tools such as Service Now or similar

Desirable

Database administration with Oracle databases
Experience analytic, event management & monitoring solutions such as with Grafana/Prometheus and Splunk.
Storage and backup solutions such as Veeam, NetApp.
Exposure to ISM compliance and The Essential Eight
Experience with Biometric technologies

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies

IDEMIA

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