Lendi Group is the new group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both human support and smart technology. We’re revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans – for our Customers and Brokers alike. Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity. To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/ What’s the role? The Senior Manager, Customer Journeys, is responsible for the strategic oversight, planning, and execution of marketing automation projects across Lendi Group. This role leads the development and delivery of customer lifecycle journey campaigns, driving the strategic direction for on and off-platform communications, and managing a team of email marketing specialists. The ideal candidate will have a strong background in CRM systems, strategic planning, and team leadership, with a focus on delivering highly personalised customer experiences.