We Offer:

At Maersk, our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever.

But we also need talent of all levels with just as much ambition to match. If you share our drive and commitment, the opportunities are limitless.

By combining our scale and resources with an entrepreneurial mindset, we’ll give you the chance to take on bigger challenges, grow faster and develop yourself further.

The Position

The Sales Coordinator is responsible for developing customer relationships that promote retention and works with the Oceania Sales team to ensure that assigned customers achieve expected business outcomes with Maersk solutions.

Please note that internally, the business title is Customer Success Partner.

This role is open to be placed in either Sydney or Melbourne.

Responsibilities

Ensure Sales representatives are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with Maersk
Ensure internal alignment on customer’s goals and marketing strategies. Partner with cross-functional Maersk teams to develop and execute omni channel digital marketing strategies that maximize value for customers
Continually assess customer progress toward stated goals and drive expected results in the areas of adoption, usage, business value, friction and overall relationship
As a customer advocate, ensure customer needs are met and account issues are resolved quickly, leveraging resources from across the company as needed
Manage the allocation process and coordinate with customers to ensure they deliver on the commitment
Manage the tender handling process and coordinate with internal stakeholders to ensure a comprehensive and competitive offer is submitted to the customers
Co-ordinate the quoting & contracting process with the relevant stakeholders
Timely contract renewals & contract management

What we are looking for:

Knowledge of shipping, supply chain or logistics
Excellent communication skills
Customer relations and stakeholder management skills
Ability to work under pressure and juggle multiple priorities at once, while keeping quality in focus
Good process understanding & digital proficiency

Preferred candidates will be required to undertake reference checks as well as pre-employment screening, including a National Police Check. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Where applicable, background checks including Employment History and Education History (including Qualifications) may be required.

#LI-SK3

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Maersk BRANCH Australia

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Sales Coordinator