About Ngwala

Ngwala Willumbong is a leading provider of culturally safe and effective support services for Aboriginal and Torres Strait Islander people. We are committed to supporting individuals affected by alcohol and other drug misuse, providing them with pathways to recovery through holistic and culturally appropriate rehabilitation programs.

Employing Aboriginal and Torres Strait Islander People at Ngwala is essential to maintaining culturally aligned services. We STRONGLY encourage Aboriginal and Torres Strait Islander people to apply for this role and others as they become available.

About the Role

The Digital Communications & Project Support Officer is responsible for positively promoting Ngwala and overseeing the implementation of the marketing plan and promoting the association online, as well as the creation of digital communication materials for both internal and external use. This role will be responsible for driving our digital communications and social media strategy across our service and corporate programmes working under the direction of our Grants and Project Manager. This role also provides additional support to the Grants and Project Manager in the implementation of projects and programmes, as well as applications for funding and to the wider Corporate Services Team where required.

Key Responsibilities

Responsible for the design and production of internal and external promotional materials, advertising and signage as requested by Ngwala staff
Assist in planning advertising and promotional campaigns for services on multiple media channels٫ including social media٫ print٫ and otherwise.
Assist in the creation of content for the Ngwala website.
Maintain up to date information on the website.
Plan advertising and promotional campaigns for services on Website.
Take ownership of design projects and design page layouts and templates.
Develop and maintain ongoing content for our social media channels, utilising a social media calendar to ensure success of the channels.
Scheduling and posting content in a timely manner across multiple platforms.
Responding to enquiries via social media platforms.
Communicate and collaborate with stakeholders to promote success of activities that will enhance the company’s presence.
Assisting with the execution of project plans and completing operational tasks to support plans
Assisting with grant applications where required

Skills & Experience

Training or relevant experience with photography and videography, as well as design skills (on programs such as Photoshop, InDesign, Illustrator, Premier Pro/Final Cut Pro)
Understanding of social media platforms and ability to navigate/use systems to support digital content creation.
Knowledge and understanding of Aboriginal history and/or culture and commitment to the Aboriginal community
Great attitude and passion for social media and digital marketing
Exceptional organisation and time management skills

Mandatory Requirements

Current Victorian Driver’s License
National Police Certificate (no older than 3 months).
Victorian Employment Working with Children Check

What We Offer

Part Time role, 30.4 hours per week
NFP Salary Packaging Benefits up to $15,900
An opportunity to make a real difference in the lives of Aboriginal and Torres Strait Islander people.
A supportive and culturally inclusive work environment.

How to Apply

If you are passionate about supporting individuals on their recovery journey and promoting cultural safety, we would love to hear from you. Please provide the following:

A cover letter outlining why you would be a great fit for this role
A resume which outlines your educational and employment background

For further information, please contact recruitment@ngwala.org.au

*Shortlisted candidates will be required to submit pre-employment checks including a Police Check (no older than 3 months), Victorian Employment Working with Children Check, Health Declaration and/or a medical check as well as right to work in Australia Check.

Ngwala Willumbong Aboriginal Corporation

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Digital Communications & Project Support Officer