Executive Director Strategy, Planning & Performance

NSW Telco Authority - Executive Director Strategy, Planning & Performance

Are you ready to shape the future of telecommunications strategy in a high-impact role that influences key government initiatives and drives organisational transformation?
Ongoing opportunity based in Sydney or Gosford with some travel across the state required. Flexible working arrangements are available for all staff at the Telco Authority.

About the Role
As Executive Director, Strategy, Planning, and Performance, you will serve as a strategic advisor to the Managing Director, championing the NSW Telco Authority’s mission to keep communities safe and connected. This role will develop and lead enterprise-wide strategies that shape and guide the organisation's performance. You will develop and oversee strategic frameworks, governance structures, and performance monitoring systems to support operational excellence and the organisation’s public safety, community connectivity and digital inclusion goals.

Role Responsibilities
In this role you will direct the development of the Authority’s long-term strategic and business plans, ensuring alignment with government objectives and legislative requirements. You will provide leadership on asset management, procurement, compliance, and safety, overseeing a >$1bn asset portfolio and undertaking performance monitoring of >$200m p.a. in programs and $200m in annual operational activity.

Does This Sound Like You?

Considered and insightful leader with deep expertise in strategy development, including in telecommunications.
Demonstrated experience in high-budget infrastructure projects.
Ability to navigate complex environments, comfortable with high-stakes decision-making, and demonstrated experience in influencing at senior levels.
Exceptional interpersonal skills to guide decision-making and foster alignment with diverse stakeholders.
Strong communication skills to effectively collaborate across government and industry sectors.

Interested?
Your application should include an up-to-date CV and a Cover Letter (no more than 2 pages) which clearly details your relevant skills and experience to this position. Please attach the Cover Letter to the same document as your Resume/CV.

About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we actively consider part time, job share and other flexible arrangements for all roles. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

Click Here to access the Role Description. For enquiries relating to recruitment please contact Caitlin Birrell via caitlin.birrell@customerservice.nsw.gov.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

NSW Telco Authority

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Executive Director Strategy, Planning & Performance