Commencing April 2025

School Term Time position 15 hours per week

Fixed term contract until 12 December 2025, with possibility to extend

Peace Lutheran College (Peace) is a co-educational Kindergarten to Year 12 day and boarding school located in beautiful Cairns in tropical North Queensland. The College provides an inclusive, multi-cultural educational environment where excellence is pursued, relationships are valued and where Christ is central. We value Integrity, Excellence, Honour and Empathy by nurturing grace, harmony, and high aspirations, and by showing respect for all through the building of positive relationships.

About the Role

Peace is seeking a motivated, dedicated and dynamic Marketing and Enrolments Assistant to join our Marketing and Enrolments department. The role requires a candidate to display solid competency relating to administration, process management and digital marketing functionality. You must establish and maintain a broad range of relationships, be flexible to work on several duties with possible conflicting timelines and be hands-on when required. The person will require superior communications skills, demonstrate sensitivity and act professionally.

Key Responsibilities

Enrolment Process Management:

Handle enquiries from prospective families via phone, email, and in-person.
Provide information about the school’s programs, policies, and enrolment procedures.
Coordinate and conduct school tours for prospective families.
Process enrolment applications, ensuring all required documentation is received and accurate.
Help maintain and enhance enrolment procedures, including the management of International Student recruitment and compliance with enrolment policies.
Liaise with school leadership regarding enrolment decisions.

Student Admissions & Records:

Maintain accurate and up-to-date enrolment databases and records.
Assist with student transitions, liaising with staff, gathering and filing all required documentation.
Prepare enrolment reports and statistics as required.

Customer Service & Relationship Management:

Build strong relationships with prospective and current families.
Respond promptly to enrolment enquiries and follow up to ensure a positive experience.
Represent the school at open days, information sessions, and community events.

Marketing & Communications Support:

Support Marketing and Enrolment Strategies as directed by the Head of Marketing and Enrolments.
Assist in the development of enrolment-related marketing materials.
Support enrolment and school marketing campaigns and initiatives to attract new students.

Key Selection Criteria

Proven experience in a customer service, administration, or enrolments-related role (preferably in an educational setting).
Excellent communication and interpersonal skills with the ability to engage with diverse families.
Strong organisational skills with the ability to manage multiple tasks and conflicting deadlines.
High level of attention to detail and accuracy in record-keeping.
Proficiency in Microsoft Office and database management systems (experience with school enrolment systems is an advantage, such as TASS and Digistorm).
Ability to work independently and as part of a team in a fast-paced environment.
Current working with children Blue card or be able to obtain (mandatory).
A commitment to the values and ethos of our College.

Desirable Qualifications & Experience

Experience in school enrolments, student administration, or admissions.
Knowledge of CRICOS and International student enrolment processes.
A background in marketing or sales would be advantageous.
Superior communications skills, demonstrating discernment, sensitivity and discretion.
Effective time management with flexibility and adaptability to maintain work output during times of high pressure and tight deadlines.

Benefits

Up to 12.75% Superannuation Contributions
17.5% Annual Leave Loading
Employee Assistance Program

Apply Now

If you believe you have the required skills and experience do not delay, apply today. Applications must include a cover letter, resume and the names of two current referees.

For application queries, including obtaining a copy of the detailed role description, please contact applications@plc.qld.edu.au or visit the College’s website www.plc.qld.edu.au/about/employment

Applications close at 4.00pm Tuesday, 1 April 2025..

The College reserves the right to fill the position early by invitation or appointment, make an interim arrangement, extend the application date, or to re-advertise the position.

Peace Lutheran College

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Marketing and Enrolments Assistant