Marketing Coordinator: Content Creator and Graphic Designer

Global brand with opportunity for growth and progression
Accommodation benefits, F&B discounts, staff meals, laundered uniform and more!
Competitive salary and incentive scheme

At Shangri-La, The Marina, Cairns, we have an excellent opportunity for a Marketing Coordinator: Content Creator and Graphic Design to join the Marketing Team of our Sales & Marketing Department.

The Hotel

Shangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. With 255 guest rooms, 18 function venues and extensive food and beverage facilities, the hotel is part of a leading international company with more than 100 hotels and resorts worldwide.

The Role

As the Marketing Coordinator: Content Creator and Graphic Design, you will focus on the coordination of marketing communications strategy and activities, under the direction of the Marketing Communications Manager and regional leadership. Additionally, you will create visually compelling and engaging content across various platforms. This role focuses on bringing creativity to life through design, digital content creation, and visual storytelling for internal and external communication efforts. The ideal candidate will possess strong design skills, a keen eye for detail, and a passion for social media trends and brand aesthetics. Additionally, will coordinate marketing and communication related activities, general administration and provide overall support to the Marketing Department.
You will work across all resort business units - Rooms, MICE, F&B, Brand - to help deliver effective marketing communications strategies to achieve Shangri-La The Marina, Cairns, business goals, priorities and impact. As a collaborative team player and natural communicator, you will build positive relationships with colleagues and external partners to facilitate campaigns.

The coordinator role will support the Marketing Communications Manager, encompassing the following responsibilities:

Develop visually engaging content for digital and print media, including social media posts, email newsletters, flyers, posters, menus, and other promotional collateral
Create and edit reels and visuals for use across various platforms such as Instagram, Facebook, Twitter, and YouTube.
Scheduling and tracking of the social media calendar across all platform
Coordination of public relations and key online influencer campaigns
Compiles and maintains press kit information and PR
Maintain Shangri-La Cairns website ensuring content updates are implemented in liaison with the regional digital team
Coordination of media activities including photo and videographer shoots and media famils
Writes copy for marketing channels including web, socials, EDM and print
Create of material for advertising campaigns, compendiums and brand and marketing campaigns
Maintains F&B loyalty membership and media contacts database
Adhoc reports and maintenance of marketing administration
Carries our other special projects/tasks as assigned.

About You

This position is well-suited for a Marketing or Media graduate or an industry-experienced individual with a keen eye for detail and social media engagement.

The successful candidate will have a solid understanding of platform activity, essential for navigating the challenges and rewards of this role, a creative flair, organizational skills, and must possess experience in Adobe CS, photography, videography, and graphic design expertise, which will contribute to their readiness for this dynamic position.

What’s in it for you:

The opportunity to work at an iconic Cairns luxury hotel
Career progression and development opportunities
Discounted city car parking
Dry cleaning allowance
Duty meals provided in fully staffed and maintained staff canteen
CBD location on the Cairns waterfront
Accommodation discounts with the group
Shangri-La Academy for professional development and learning
Other Staff discounts, offers and more!

Only candidates with the right to work permanently in Australia will be considered for this position.

If this position sounds like you, please send resume and covering letter detailing relevant experience.

Shangri-La Cairns

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Marketing Coordinator - Content Creator & Graphic Designer