National Consumer Writer

Full-time

Company Description

The Sydney Morning Herald and The Age are part of Nine, Australia’s largest locally owned media company and the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment.

Our team is comprised of hundreds of Australia’s best journalists, photographers, editors, sub editors and designers. We are passionate about what we do and we are always looking for ways to do it better. We support each other as a team and we encourage diversity of opinion. We embrace the rich history that comes with working for The Herald and The Age whilst operating out of the most modern, advanced newsroom in the country.

Job Description

Are you passionate about the consumer experience and eager to uncover stories that impact everyday Australians? We are looking for an experienced and self-driven National Consumer Writer to join our dynamic business team. In this role, you will explore a wide range of issues, from consumer rights and scams to the everyday dealings Australians have with financial institutions, supermarkets, and other major industries.

Key Responsibilities:

Generate stories covering various aspects of the Australian consumer experience, including consumer rights, infringements, and the challenges consumers face in the modern economy
Dive into topics like scams, billing, and pricing issues across sectors like banking, insurance, and retail
Stay informed about the operations of companies and regulators, including ACCC, ASIC, and state consumer affairs departments
Dig into the issues to write engaging articles that inform and empower consumers
Collaborate closely with the business team to craft content that resonates with an audience concerned about their rights and experiences
Analyse industry trends and use audience analytics to drive subscription traffic.

Qualifications

What we would like to see:

Proven experience as a reporter or writer ideally in a major news organisation
Working knowledge or interest in the issues affecting Australian Consumers
Strong understanding of business operations, the modern economy, and consumer affairs
Strong digital publishing skills
Proven ability to generate news stories and dig into topics to produce long-form articles and deep-dives
Experience in investigations and reporting on business is highly desirable
Comfortable liaising with companies, regulators, and other stakeholders
Familiarity with publishing analytics tools and an understanding of how to drive audience engagement
A self-starter with a proactive approach to story generation
Excellent organisation and time management skills, including an ability to meet strict deadlines.

Additional Information

Our Commitment to Diversity and Inclusion:

We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.

I'm interested

The Sydney Morning Herald and The Age

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National Consumer Writer