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Sales Development Representative

Dovetail • FULL_TIME • San Francisco, California, US • 5d ago

Sales Development Representative

Dovetail is the world’s leading customer insights hub, helping thousands of teams build better products. From user feedback and customer interviews to support tickets and sales calls, Dovetail helps you uncover insights fast—no matter the method. Driven by ambition and innovation, the Dovetail team is customer-obsessed and on a mission to help the world improve the quality of every thing. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Porsche, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing.

Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco.

Who you’ll work closely with

Kevin Ellison

Sales Manager

What you’ll do

Be a founding member of our SDR function. You will join as one of the first team members of a newly formed SDR team, leveraging your experience to help develop new processes and write the playbook for outreach. Reporting to the Head of Demand Generation you’ll have knowledge of both Marketing and Sales campaigns.
Generate new Enterprise business. You'll engage with prospects, free users, and existing accounts to help them understand the value of Dovetail and move them forward in our sales process, generating qualified pipeline of new business for Account Executives.
Help create and scale our SDR motion. You'll help build the motion for sales development within all of our channels from the ground up. You'll partner with the Sales team to improve our tooling and data enrichment capabilities to inform our sales development efforts.
Provide prospects with a great experience through a consultative approach. Your interaction and engagement with prospects will be at a critical and influential stage of their relationship with Dovetail. You'll work to ensure that prospects feel supported and leave every interaction with an amazing impression of Dovetail.
Become a Dovetail expert. You'll develop intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects.

Your background

Experience in outbound sales. Some prospecting skills, experience with cold calling, emailing, sequencing campaigns, and social is a plus.
Experience and understanding selling to Enterprises. Bring previous experience working on opportunities and generating business with Enterprise level customers.
Experience outperforming in a high-growth sales environment. Ideally, you would have also contributed to an early-stage sales team, preferably in a B2B SaaS.
Excellent, concise communicator. You can easily convey your thoughts, opinions, and feelings with customers and teammates.
A great attitude. The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage startup.

At Dovetail, we’re passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism, welcoming everyone to show up as their authentic selves every day. It’s no secret that diversity builds the best teams, large or small, so we highly encourage applications from people who identify as part of an under-represented group.