Enablement Business Partner - Solutions
Description
The Enablement Business Partner for Solutions and Sales Specialists in the ANZ region is a pivotal role designed to drive business impact through strategic enablement programs. This role requires a highly organised individual who can clearly develop, articulate, orchestrate, and deliver a strategic enablement vision for Solution Engineering and Sales Specialists.
The ideal candidate will possess excellent communication and follow-up skills, the ability to work autonomously, and a sense of urgency to drive work to successful conclusions. This role is essential for driving the success of our teams through strategic enablement and collaboration, ensuring that our solutions and sales professionals are equipped with the skills and knowledge they need to excel in a fast-paced, future focused and ever-changing environment.
Primary Responsibilities and Role Expectations:
- Partner with key business leaders to understand business priorities, determine their requirements and orchestrate enablement programs that drive business impact and increased productivity.
- Provide assessment and productivity metrics on competencies and skill gaps to enhance various capabilities in business, architectural, solutions/industry technical, and professional skills.
- Develop a quarterly Solutions & Specialists enablement plan that aligns to the quarterly ANZ OU business priorities and strategies. The plan should take a data led approach that’s relevant to the business and identifies initiatives, programs and training that align with current and gapped skills to improve customer engagements.
- Collaborate with local cross functional partners including Sales Strategy, Sales Programs, Sales Operations, Product Marketing, Employee Success to drive GTM localised initiatives.
- Lead the development and execution of select OU-specific enablement initiatives to address and deliver customized needs of the ANZ business and audiences.
- Implement global enablement initiatives in region and thoughtfully localise and tailor to your audiences, integrating with the quarterly ANZ enablement plan.
- Proactively balance global enablement, and last minute additions, with regionally sourced enablement, providing leaders with a clear quarterly plan and focus for their people.
- Clearly communicate agreed regional calendar of sales enablement events, on-demand modules, and quarterly assignments for learners with the field.
- Proactive leadership on maximising learning outcomes whilst minimising time spent away from customers.
- Partner with GTM Centres of Excellence and BU Strategy Leaders to share feedback and insights from key partners and their business, driving deeper understanding and awareness of local business needs within the Global Enablement organisation.
- Collaborate to align sales enablement with Customer 360 Sales methodology across delivery stages and encourage cross-functional teamwork.
- Collaborate with and ensure coordination between other enablement peers (local and global) to develop creative and innovation best practices, that increase synergies for more efficient and effective enablement results.
- Demonstrate thought leadership and expertise in the latest trends, tools, programs, and AI technologies; be an evangelist for global standard processes, tools, and resources.
- Act as a subject matter expert and trusted advisor to business leaders for their teams' enablement.
Experience:
- Strong experience in Learning & Development (L&D), sales training, enterprise sales, pre-sales (Solution Engineering), sales process design, or sales enablement.
- Detailed knowledge of software sales cycles, pre-sales, sales process, and coaching.
- Ability to represent concepts and communicate complex ideas into curriculum with an understanding of how solution engineers and sales professionals think, operate, and absorb training.
- A "get it done" attitude with a strong sense of team spirit.
- Excellent attention to detail, oral, written, and presentation skills, with a flair for storytelling.
- Strategic thinker capable of seeing the big picture, innovating, and adapting to constant change.
- Knowledge of Salesforce product portfolio, sales process, and product messaging and positioning, along with overall industry knowledge.
- Phenomenal interpersonal skills that span various cultures and professional backgrounds. Ability to connect the dots organizationally, network effortlessly, and influence various roles, levels, and profiles to drive collaboration and program excellence.
At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information.
