We are seeking an enthusiastic and motivated NFP Digital Transformation Consultant to bring to life Infoxchange’s mission of Technology for Social Justice. This full-time fixed term (24 month) role will be based in Melbourne, Victoria
Infoxchange is a social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.
About the role
In this role, you will assess the technology needs of small to medium-sized not-for-profits and provide practical advice through individual consultations, mentoring, and webinars.
Your expertise will cover a range of technology categories, including
• tech foundations (PCs, networks, servers, telephony, email, and collaboration infrastructure)
• NFP applications (finance, HR, client management, and CRMs)
• data and analytics (tools, infrastructure, and reporting)
• digital marketing (websites, social media, fundraising)
• artificial intelligence (helping NFPs unlock AI's potential)
• IT management (strategy, governance, and continuity),
• cybersecurity protections
Direct organisations towards technology resources (senior staff, information guides, webinars, training, products & services, contractors, partners etc) where required, so they get better value from their technology investment.
Support the design and delivery of programs that build the capability of NFP staff across the Asia Pacific region.
Undertake project tasks including requirements analysis, report writing, data analysis, solution design, and training.
About you
To succeed in this role at Infoxchange, you will be:
• Able to provide assistance across different non-profit technology categories, including at least one or two of:
o Microsoft 365, user devices and IT infrastructure
o Systems selection
o Data & analytics
o Cyber security
o Artificial Intelligence tools and uses
• Skilled at data analysis with Excel. Tools like Microsoft Power BI is an advantage.
• Able to undertake structured analysis in a logical and efficient manner
• Able to demonstrate excellent written communication skills, including contributing to or leading writing business reports and recommendations.
• Good awareness of NFP technology challenges and passionate about the sector
• Able to communicates well with, relate to and sees issues from the perspective of people from a diverse range of cultures and backgrounds
What we offer:
• A great team to work with!
• A base salary of $90,000 - $100,000 plus superannuation and 17.5% annual leave loading.
• Salary packaging benefits to reduce your taxable income to put more money in your pocket (check out cbb.com.au).
• Other additional benefits.
We’re passionate about taking care of our employees, so working with us means that you will also enjoy:
• Flexible work arrangements (including hybrid working)
• Additional leave provisions (paid parental leave supplement, annual leave loading)
• Health & wellbeing program
• Benefits for new parents
• Great learning and development opportunities
• Employee reward and recognition program
• Carbon neutral offices
Plus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!
Who are we?
Infoxchange is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With 160 staff across Australia, we tackle the biggest social challenges through the smart and creative use of technology.
We work with community, government, and corporate partners to solve issues around homelessness, family violence, mental health, and disability, as well as supporting Indigenous communities, women, youth, and families.
Our products and services are used by over 35,000 organisations across the community sector. We provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.
And through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion, and creating stronger communities. We believe no-one should be left behind in today’s digital world.
Read more about Infoxchange in our annual report at www.infoxchange.org
Infoxchange is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.
