Sitemate
👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️
We’d love to hear from you 👩💻👩🏽💻🧑🏿💻👨🏻💻
Brief overview of this role:
We are looking for a new Commercial Solutions Architect to join our Sydney team, which will enable Sitemate to capitalise on existing inbound demand and organic growth within our mid-market segment (companies with 100-999 employees).
This role would be great for you if:
- You have experience in SaaS or Technology new business sales.
- You have SaaS pre-sales experience in a technical capacity, such as a Sales Engineer or Solutions Architect role, and you think you could do a better job leading the conversation and process solo, without unnecessary noise from having an Account Executive with you.
- You are excited by the prospect of no code tooling, allowing for rapid creation and deployment of tailored solutions, which would typically require custom development work.
- You’re looking to join a smaller team without corporate politics and controls - this role would be perfect for you.
You will have opportunities such as joining the founding commercial sales team, with direct exposure to and engagement from GTM leadership, the CEO and the product team. In the next 2-3 years there will be opportunities galore for people who join to catapult their career.
Why should I consider joining Sitemate?
- Check out Sitemate’s team at the offsite: Sitemate Offsite 2022, Sitemate Offsite 2023 & recently Sitemate Offsite 2024
- You can see what people really think about working at Sitemate here.
- 2024 Podcast: CEO Hartley Pike on his personal journey, scaling Sitemate, diversity and culture at sitemate
- 2023 Podcast: Listen to CMO Lance Hodgson’s tips on how to supercharge your career 2022 Podcast: Listen to CEO Hartley Pike speak about the company’s founding and broader Go To Market strategy
- 2022 Podcast: Listen to CTO Tim Bray speak about building high quality features that solve customer problems at Sitemate.
- We have equal opportunity for applicants of all genders, ethnicities, ages, sexualities & people with disabilities - Sitemate's team is proudly diverse and accessible. 55% of our team identify as coming from underrepresented ethnic backgrounds. 43% identify as female. Our team ranges in age from 22 to 51 years old.
- We're proud to have a global team with team members from Australia, Kenya, Brazil, France, Chile, United Kingdom, Ireland, Spain, Portugal, Vietnam, the Philippines, Kazakhstan, USA, Canada, Indonesia, Venezuela, Sri Lanka, and Uruguay.
- You will have flexible working options - our team is a blend of fully remote and hubs around offices. People based in hub cities typically work in the office 2-3 days per week, and 2-3 days working from home.
- You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
- You will get a laptop and a budget to set up your home office (monitor, headphones etc).
- You will be able to attend company-sponsored training, workshops or conferences that help with your role.
- You will get additional benefits and support as parents - with paid leave for both primary and secondary carers (includes adoption), as well as support and leave for the tragic circumstances of stillbirth.
- You will have access to our standard health & dental plan.
- You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
- You will get equity options and ownership in Sitemate on a standard vesting schedule.
- Sitemate has grown from 5 people in 2018 to now over 100, and we’re moving into the next stage of growth! We have a product that customers are strongly engaged with, and every month we get around >400 new leads whilst spending $0 on marketing and 0 cold calling.
- Sitemate’s founders have diverse backgrounds - one with coming from engineering on major infrastructure projects such as roads, bridges and tunnels, the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
- Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate.
- Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc), Shearwater Growth Capital & Marbruck Investments.
What will I be doing day to day in this role?
- Engage inbound leads (from SDR) via calls, emails, virtual meetings (Zoom/Teams), and 3-5 in-person meetings per month
- Achieve quarterly quotas measured by net new MRR/ARR
- Conduct discovery to understand customer challenges and requirements
- Architect IT solutions using Sitemate products and APIs, ensuring technical feasibility
- Develop PoC applications to de-risk further development
- Apply change management strategies for successful Sitemate solution deployment
- Integrate Sitemate solutions into customers’ broader technology ecosystems
- Estimate resources and effort for development and implementation
- Act as liaison between IT and business stakeholders to align technical and business goals
- Serve as a trusted advisor and keep customers informed of emerging tech trends
- Collaborate internally to refine reference architectures and continuously improve solutions
What will be the biggest challenges for me in this role?
- Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.
- Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.
- Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn.
- Learning how to use Salesforce.
- You’ll be reporting to the Director of Go-to-Market, and working directly with Sitemate’s CEO, Revenue Operations, and founding team. We move very quickly, so you’ll need to be excited to come in and learn extremely fast.
PLEASE Note:
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- We do not use recruitment partners or services, so please save your time and don't reach out
