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Enterprise Account Manager

SafetyCulture • FULL_TIME • London • 6d ago

Enterprise Account Manager

SafetyCulture is a customer and product-led SaaS company. Our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.

Step into an exciting role where you'll be part of a team dedicated to our largest customers. Your mission? Grow existing accounts and identify new enterprise opportunities in our thriving verticals. You'll be a trusted advisor to our customers, understanding customer needs, and collaborating across the business to maximise their success.

Are you eager to tap into the vast potential of our growing customer base? We're on the hunt for an Enterprise Account Manager who excels in a dynamic, high-growth environment and is seasoned in scaling customer engagements in a competitive landscape.

How you will spend your time:

Lead the entire sales process from prospecting to closure, focusing on achieving quarterly growth targets by selling to new customers
Responsible for identifying and closing new revenue opportunities
Drive revenue growth by developing executive-level relationships within strategic, named accounts
Source opportunities for thought leadership and represent SafetyCulture at tradeshows and customer summits, articulating the unique benefits of our solutions to potential customers
Conduct both in-person and virtual demonstrations, customising presentations to meet the specific needs of prospective customers
Collaborate closely with Customer Success to ensure a seamless transition and onboarding experience for new customers
Work alongside internal teams such as product development, legal, marketing, and customer support to optimise sales strategies and achieve commercial goals
Act as a customer advocate within the company, ensuring that customer feedback directly influences product development and service delivery
Maintain rigorous data management practices within Salesforce to accurately track and report on sales activities

About you:

Proven experience in SaaS sales, particularly in driving customer acquisition through strategic prospecting within enterprise clients
A consultative approach to sales, excelling in building trust, establishing rapport, and effectively identifying customer needs and pain points.
Demonstrated ability to spearhead new customer acquisition initiatives and expand existing accounts to boost market penetration
Experience handling and owning enterprise deal sizes and C-Level relationships.
Willing and comfortable with strategic outbound prospecting
Exceptional organisational skills, capable of handling multiple accounts and high-volume client interactions efficiently.
Strong communication skills, adept at collaborating across teams to leverage opportunities in new markets.

At SafetyCulture, we care about people and growing the team, through:

Equity with high growth potential, and a competitive salary
Flexible working arrangements
Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns
We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

You’ll also receive other perks such as:

Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt global offsite

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