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Commercial Operations Manager, Energy Retail Operations

Tesla • FULL_TIME • Melbourne, Victoria, AU • 3w ago

Commercial Operations Manager, Energy Retail Operations

The Tesla Energy Business Operations team is seeking a dynamic and experienced Commercial Operations Manager to lead the operations of our virtual power plant (VPP) and related energy programs across Australia.

You will oversee the commercial operations relating to Tesla’s VPPs, working closely with cross-functional teams such as Engineering, Marketing, Finance, and Legal.

As a key leader, you’ll develop and execute strategies to improve business processes and drive operational success. Managing a motivated and growing team, you will play a crucial role in shaping the future of Tesla’s retail and energy services in Australia.

Lead the commercial operations of Tesla’s VPPs, driving their growth and success.
Manage relationships with third party service providers across the retail electricity sector to optimize customer acquisition, retention, and VPP growth strategies.
Oversee business-to-business (B2B) and business-to-consumer (B2C) retailer operations, focusing on customer account management, data management, and service order execution.
Collaborate with external stakeholders to ensure seamless operations and partnerships.
Partner with internal teams to build new processes that enhance operational efficiency across Tesla’s energy business.
Continuously assess and improve standard operating procedures using a first-principles approach.
Report on operational performance and market conditions to ensure alignment with both local and global business goals.

5+ years of experience in the Australian energy market.
Proven experience working with or within energy retailers (highly desirable).
Strong track record of delivering results in a fast-paced, innovative environment.
Ability to establish and maintain cross-functional relationships.
Attention to detail, with a strong sense of urgency to achieve business objectives.
Ability to align business goals with broader market and operational trends.

Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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