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Brief overview of this role at Sitemate:
We are looking for a Sales Development Representative (SDR) to join our North America team, to help accelerate our growth in the region. This is our first hire in Austin, so you will be key in shaping our team in the region. In the next few years, there will be opportunities galore to catapult your career.
- This role would be perfect for you if you are an experienced SDR/BDR in both outbound and inbound sales motions. Everything at Sitemate is currently inbound, but we will be experimenting with outbound in future, and you could be a part of building out that process.
- Alternatively, maybe you have studied anything business-related and are looking to start your professional career. Maybe you’ve had some casual sales, marketing or business experience whilst studying, and you’re looking to go full-time - if this is you please also get in touch!
- You will have opportunities such as joining the founding team in the region, with direct exposure to the CEO, as well as cross-functional teams throughout the business. NA is our newest regional team, and with that comes loads of problem-solving, iteration and tight collaboration. If you are excited to build something new, please apply!
Why should I consider joining Sitemate?
- Check out Sitemate’s team at the offsite: Sitemate Offsite 2022, Sitemate Offsite 2023 & recently Sitemate Offsite 2024
- You can see what people really think about working at Sitemate here: Working at Sitemate
- 2024 Podcast: CEO Hartley Pike on his personal journey, scaling Sitemate, diversity and culture at Sitemate
- 2023 Podcast: Listen to CMO Lance Hodgson’s tips on how to supercharge your career
- 2022 Podcast: Listen to CEO Hartley Pike speak about the company’s founding and broader Go To Market strategy
- 2022 Podcast: Listen to CTO Tim Bray speak about building high-quality features that solve customer problems at Sitemate
- We have equal opportunity for applicants of all genders, ethnicities, ages, sexualities & people with disabilities - Sitemate's team is proudly diverse and accessible. 55% of our team identify as coming from underrepresented ethnic backgrounds. 43% identify as female. Our team ranges in age from 22 to 51 years old.
- We're proud to have a global team with team members from Australia, Kenya, Brazil, France, Chile, United Kingdom, Ireland, Spain, Portugal, Vietnam, the Philippines, Kazakhstan, USA, Canada, Indonesia, Venezuela, Sri Lanka, and Uruguay.
- You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
- You will get a laptop and a budget to set up your home office.
- You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
- You will get equity options and ownership in Sitemate on a standard vesting schedule. See here for a general overview of how this works here.
- Sitemate has grown from 5 employees in 2018 to 150+, and we’re moving into the next stage of growth! We have a product that customers are strongly engaged with, and every month we get 1000s of new leads in our core/target regions with 0 cold calling and limited marketing spend (made possible by strong word-of-mouth and organic marketing efforts).
- Sitemate’s founders have diverse backgrounds - one coming from engineering on major infrastructure projects; the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
- Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate.
- Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc), Shearwater Growth Capital & Marbruck Investments.
- See info on our latest raise here.
What is the working environment like at Sitemate?
- We are very transparent - monthly allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this allhands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
- We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
- We use best-in-class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
- You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
- You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand - no worries. If you want to block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
- We are constantly working to minimise the number of group meetings - daily check-ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!
What does Sitemate do, exactly?
- Sitemate builds best in class software products for the built world.
- Industrial companies operating in the built world are facing a number of mission-critical challenges - changes in work behaviour due to covid-19, Generation Z starting to enter the workforce as mobile-first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
- Our first product - Dashpivot, is a platform where industrial-style companies streamline and standardise their processes in a new digital format. This enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.
See some of our user reviews for Dashpivot here:
- Capterra:https://capterra.com/p/178010/Dashpivot/
- G2 Crowd: https://www.g2.com/products/dashpivot/reviews
- Trust Radius: Dashpivot - By Sitemate Reviews & Ratings 2025
What will I be doing day to day in this role?
- You will be qualifying and routing inbound leads through three channels; self-service, inside sales and field sales.
- You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
- Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting.
What will be the biggest challenges for me in this role?
- Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.
- Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.
- Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn. This cheat sheet is a good resource: The Ultimate SaaS Acronyms Cheat Sheet
- Learning how to use Salesforce.
FAQs
It looks like Sitemate works in industrial verticals like construction and renewable energy, do I need to have industry experience in these areas in order to be successful?
Definitely not! Our last three new team members have come from Tourism, Online Gaming and Hospitality. You won’t be expected to know anything about tech, or our customer’s industries in the built world. A strong interest in tech and any prior exposure to these industries would help, but we will provide the necessary training and systems to learn about the different industries we work in, and there are multiple team members internally who are from our customer’s industries.
I haven’t worked in technology before, but I have general customer facing experience in other industries such as travel or hospitality, is that going to be suitable for this role?
Yes, that is a great starting point. We do however, try to find people who may have experience in other industries, but are also interested in technology.
PLEASE Note:
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If you go on our website and enter your email, you will become a lead in our CRM. To avoid this, you can watch videos directly here: Sitemate: No code software tools for the Built World
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We are not able to offer Visa Sponsorship in the US at this time.
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We do not use recruitment partners or services, so please save your time and don't reach out
