Small Business Specialist, Broadway

Drive connections that matter in every moment.

Optus is more than just a telco – we’re the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team of 6,000+ passionate people embrace a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. Here, you’ll find a community that thrives on challenging themselves and changing the game. A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility and a healthy dose of daily optimism.

Be the Voice for Small Businesses. 

Embark on a pivotal role as a Small Business Specialist at our Broadway store empowering businesses to succeed and grow and extend your impact far beyond the store - you'll be shaping communities.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

Empower, Elevate & Excel

• Encourage Growth: Lead your team in showcasing Optus Business solutions, guiding them towards their full potential
• Team Harmony: Connect seamlessly with your peers to elevate the customer experience to new heights
• Solutions Architect: You excel in finding creative answers to complex challenges, turning obstacles into opportunities

What you'll bring. How you'll Thrive. 

• You understand the unique needs and aspirations of small business owners, and are passionate about turning them into reality
• Experienced in making a meaningful impact on businesses and communities
• Collaboration isn't just a word for you; it's a way of life growing in an environment where everyone's voice is valued

How we'll support you. 

• Competitive remuneration - $74,000 OTE (inc. Super) with generous sales commissions
• Discounts on Optus products & services ($80 monthly credit + 25% discount on all plans)
• Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Sephora, Myer & Ticketek
• Access to professional development, training & mentoring opportunities offered through our exclusive OptusU! Capability Institute
• Join our employee networks such as Express Yourself, Yarn & Elevate – Elevate is our employee network creating an inclusive community to empower & elevate women
• Connect with what matters – 1 additional paid ‘Connected’ day annually for health, well-being, celebrating important family celebrations
• Access to 14 weeks paid parental leave, paid volunteer leave & gender affirmation leave
• Flexible working arrangements – talk to us about how this role can be flexible for you

At Optus, we’re not just building networks – we’re building the future – and your passion and expertise will directly contribute to innovating and improving the lives of millions. Ready to challenge yourself and change the game? Apply now. It starts with yes.

Intrigued – but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.

Optus is committed to fostering an inclusive workplace that embraces diversity in all its forms. We provide equal opportunities to all qualified candidates, regardless of gender, cultural background, disability status, sexual orientation, or military service history. If you require any adjustments or support during the recruitment process, please contact AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!