Product Engineer, Residential Energy
Join Tesla Energy's Product Engineering team and play a key role in ensuring the optimal performance of our fleet residential energy products. We’re looking for a degree-qualified, driven, motivated, and collaborative engineer to join us to help accelerate the world’s transition to sustainable energy.
As a Product Engineer, you will dive deep into fleet-wide data, troubleshoot issues, and develop solutions to enhance the customer experience. You'll collaborate with various teams, including field service, technical support, and software/firmware engineering, to identify and address challenges related to performance, operation, and maintenance.
- Troubleshoot and resolve hardware, software, and firmware issues impacting Tesla's Residential Energy customers.
- Determine the root cause of product failures and drive improvements through design, software/firmware, or manufacturing changes.
- Define and publish clear actions for field service and technical support teams to address specific failure modes.
- Provide expert support on escalated customer cases to minimize system downtime.
- Contribute to the creation of documentation and training materials for the commissioning, operation, repair, and service of Tesla's Residential Storage products.
- Develop internal software tools and dashboards to improve efficiency and reporting.
- Analyse fleet data and create insightful reports to track performance and identify trends.
- Graduated with a degree in Mechatronics Engineering, Electrical Engineering, Mechanical Engineering, Software Engineering, Physics, or a related field.
- Minimum 3+ years’ experience in an engineering / technical role
- Strong foundation in engineering fundamentals, with an understanding of firmware/software-enabled systems.
- Proactive problem-solver with a positive attitude and the ability to tackle complex challenges.
- Experience with solar and battery systems is beneficial
- Control systems knowledge and an understanding of power systems
- Ability to read electrical drawings
- Knowledge of relevant wiring, installation and product standards
- Proficiency in Python and/or SQL for data analysis on large datasets.
- Familiarity with Linux-based applications.
- An ability to prioritize and execute many tasks in parallel
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our
Tesla Talent Privacy Notice
.
