Company Description
About SEEK
SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.
Life at SEEK
SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to work in technology for the fourth year in a row. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.
Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.
Job Description
As an APAC Marketing Associate in the Customer Research & Insights team at SEEK, you'll be part of a fast-paced and supportive environment where you can make a real difference. You'll work on complex challenges that have a direct impact on people's lives, helping us evolve our business and reach new heights.
In the role of APAC Marketing Associate, Customer Research & Insights – Candidate, you will be responsible for the day-to-day management of our ongoing studies that track key candidate trends across customer, competitor, market, product, and brand metrics. In this role, you are responsible for delivering actionable insights that drive critical business decisions at both the APAC and local levels.
Responsibilities
- Day-to-day management of our always-on brand performance research studies conducted via our agency partners.
- Preparation of dashboards, presentations, reports and adhoc analysis based on stakeholder needs.
- Support in questionnaire design and survey scripting to meet bespoke business objectives.
- Work closely with the APAC Senior Marketing Manager, Customer Insights & Research – Candidate to develop and deliver impactful, proactive insights to the right people at the right time, to influence critical business decisions.
- Collaborate with the SEEK Candidate User Experience Research (UXR) team, where appropriate, to maximise value of new and existing work while minimising duplication of research.
The Team
The APAC Marketing Strategy team is responsible for shaping the overarching marketing and brand strategy, working closely with segment, product, channel, and country teams to ensure alignment with company objectives.
The team manages a diverse portfolio of research studies and market/customer focused data analytics to uncover valuable customer insights, ensuring the voice of the customer is integrated throughout the organisation. Additionally, the team leads end-to-end marketing operational alignment, driving effective planning, coordination, and performance across the APAC Marketing team.
Qualifications
- Solid understanding of market research and data fundamentals, including a broad range of research methodologies.
- Successful history effectively managing ongoing brand health tracking research programs.
- Proven track record of making an impact working in customer insights either in-house or at a research agency.
- Strong interpersonal and stakeholder management skills.
- Strong Microsoft Office skills, particularly PowerPoint, Excel and Word.
- Strong analytical skills and great attention to detail.
- Possess the skills to build concise, meaningful and impactful PowerPoint presentations, efficiently and effectively.
- Bachelor’s degree in business / marketing or related field e.g. psychology or behavioral economics.
- Experience using Q research software is advantageous, but not mandatory.
- Experience using Qualtrics also advantageous, but not mandatory.
Additional Information
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
- Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
- Free kick-start breakfast every morning and fresh fruit available all day in our offices
- Casual dress – every day
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
