Get ready to experience the world of DHL Express! Since 1969 we have been connecting people and businesses across the globe, and now we're inviting you to join us on this journey!
Are you ready to deliver exceptional results and take your career to new HEIGHTS!
HOW DO WE RECOGNISE YOU?
- $200 yearly health and well-being allowance
- $500 yearly international travel allowance
- Access to internal employee perks & benefits discounts
- Long service awards, recognition events and monetary prizes
- 12 weeks paid parental leave (continuation of superannuation payments)
- Inclusive culture with employee-led diversity groups
- EAP for you and your immediate family
WHAT WILL YOU BE DOING?
- Facilitate the clearance of DHL shipments by communicating the clearance requirements with customers if any discrepancies prevent the successful clearance of shipments
- Coordinate with the customer to obtain the necessary shipment information and documents when the existing information or documents are insufficient
- Validate and/or correct the data elements in shipment records to ensure they are in the approved format and structure acceptable to the regulatory agencies and systems
- Facilitate the shipment inspections
- Receive and make timely contact with customers using all forms of communication to assist with pre- and post-clearance resolutions
- This role is made up of approx. 70% document handling and 30% manual handling
- This is a permanent full time position, working 38 hours per week from Saturday to Wednesday on the below hours\:
- Saturdays and Sunday 5\:00am-1\:00pm
- Monday to Wednesdays 07am-3\:00pm (6\:30 start on Monday)
- Occasionally, due to annual leave coverage, there may be a requirement to work from 5\:00 AM to 1\:00 PM on one of your scheduled weekdays
- Your first 2 weeks of training will be Monday to Wednesday, 5\:00am - 1\:00pm and Saturday and Sunday 05\:00am-1\:00pm
WHAT CAN YOU BRING?
- Team player attitude
- Positive energy
- Problem Solving & Decision making skills
- Excellent written and verbal communication
- Good reporting, data analysis & Microsoft Office skills
- Great attention to detail
SUPPORTING A DIVERSE WORKFORCE
DHL Express is an equal opportunity employer committed to fostering a diverse and inclusive culture. We do not discriminate on the basis of race, colour, sex, sexual orientation, age, physical or mental disability, marital status, family or carer’s responsibilities, pregnancy, religion, political opinion, national extraction or social origin. Accordingly, we encourage applications from people of diverse backgrounds.
If you do require a reasonable adjustment during the recruitment process, please contact us via email on recruiting_au@dhl.com.
CONNECTING PEOPLE. IMPROVING LIVES.