Key responsibilities of the Sales and Marketing Coordinator include managing bookings for restaurants, functions, and events, as well as maintaining and administering the Association's website and social media channels.
This includes but is not limited to:
• Manage all restaurant and function bookings. Act as a point of contact for all function and restaurant bookings, attend to customer enquiries and bookings via email and phone.
• Advise finance of invoicing required for deposits and payments for restaurant customers and functions.
• Liaise with restaurant customers and function customers regarding their booking to ensure their satisfaction.
• Manage and maintain a bookings diary for all restaurants bookings and functions.
• Maintain the customer database.
• Assist in producing timelines, run sheets, guest lists and floor plans.
• Update website for all upcoming events and race nights.
• Maintain social media, including posts to drive customer engagement and respond to customer posts.
• Create and manage EDMs.
• Produce department reports as required.
• Any other duties as required
Requirements
Qualifications:
• None
Experience:
• Previous experience in a similar role desirable.
• Experience with Now Book It and Function Tracker desirable.
Skills:
• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Excellent Customer Service Skills.
• Excellent attention to detail and accuracy and ability to work autonomously.
• Excellent time management, with strong ability to meet deadlines.
• Outstanding verbal and written skills.
• Ability to identify problems and look for improvements.
• Initiative and self-motivation.
Benefits
• East Perth location.
• Free parking onsite.
• 38-hour working week with time in lieu for any over time required.
• Work regular business hours Monday to Thursday.
• Only work nights as required when large events or functions are on. Additional hours may be required on Fridays.
Our client has engaged ACRUX Search to manage this recruitment process exclusively. We encourage qualified candidates to apply via the "Apply Now" button.
For a confidential discussion regarding this opportunity, please contact Cassandra Gibson - Recruitment Manager via email: Cassandra.gibson@acruxsearch.com.au
