Account Manager
GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data.
To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers
The Account Manager is a critical role in working directly with our advertising agency partners to execute on campaigns to meet client targets. The role supports our sales team to ensure that all aspects of campaigns are performing above client expectations while updating, educating and building relationships with advertising users.
The Account Manager facilitates the management of all aspects of the campaign internally working with our design team, the advertising operations team and our sellers while providing GumGum clients with an industry leading end-to-end experience.
What You'll Achieve
- Support new business development
- Utilize GumGum’s internal inventory management system to build media proposals for prospective clients
- Work with and support sales team in building campaign proposal – including excel spreadsheets, PPT, word documents, emails, etc
- Support Sales in managing and executing strategic sales opportunities
- Coordinate internal teams and execute on sold campaigns
- Work with sellers to plan, manage, implement and execute sold advertising campaigns
- Work in tandem with clients and internal teams to traffic assets/creative/tags for campaign set up
- Review campaign performance daily to ensure performance is trending to achieve KPIs. Meet with Ad Ops to suggest campaign optimizations
- Present campaign performance and updates to client or sales team and communicate optimizations to achieve goals
- Discover new opportunities for growth among existing campaigns
- Assemble campaign wrap decks and final reports to highlight performance and learnings
- Execute on internal processes
- Review and approve IOs and billing reports to ensure correct and timely billing occurs
- Provide feedback to the company on how to best service clients' needs
Skills You'll Bring
- BA/BS degree in Business (Advertising/Marketing) or similar experience
- 1-2 years of experience in the digital media field, preferably in online verticals - Account Management, Media Planning, Customer Service.
- Extreme attention to detail
- Excellent written and verbal communication skills
- Intermediate PowerPoint, Excel and Word skills
- Familiarity with Atlas, Doubleclick, Comscore, Sizmek, MOAT, Integral Ad Science, Millward Brown, Salesforce, Nielsen, DoubleVerify and JIRA
- Proficient with online advertising terms, concepts, and revenue model
- Able to manage a variety of client needs while delivering on GumGum’s reputation for excellent customer service
- Diplomatically manage various stakeholders both internally and externally while delivering on client expectations
- Ability to balance competing demands in a high pressure environment to deliver on deadlines
What We Offer
At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness.
Awards
- Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards
- 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9
- Ad Exchanger Programmatic Power Player 2022 and 2021
- CTO Hero Award of OTT.X 2023
- Digiday Media Awards Europe finalist 2022 and 2021
- Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers
- Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category
- The Drum Award Digital Advertising: Game-changing Technology for Domino's case study
GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation.
