Who we are:
Decidr is an AI-powered operating system on a mission to transform how business is done.
We’re creating hundreds of AI micro roles to automate thousands of functions and workflows which make up the bulk of repetitive daily tasks. Think automated messaging and comms, intelligent data validation and financial forecasting. Basically, we’re moving from a traditional copilot approach to an AI-first framework.
Why Decidr?
- We're transforming traditional workflows with cutting edge AI tech, driving unprecedented efficiency and growth for our customers.
- Work with a small team of top talent who share your passion for pushing boundaries. With over $5 million invested in our platform and R&D, innovation is in our DNA.
- Enjoy a flat structure where your ideas are heard, you can develop quickly and contribute in meaningful ways.
- Collaborate with a diverse and inclusive team where your ideas aren’t just welcomed — they're celebrated. At Decidr, you’re encouraged to bring your unique voice to the table.
- We offer flexibility and support to help you thrive. We currently have an office in Sydney’s CBD, and many of our team work in a hybrid way, collaborating with colleagues across multiple time zones.
The role:
We are seeking a Solution Architect who will play a crucial role in scoping, mapping, and translating customer data requirements into tailored solutions that integrate seamlessly with Decidr’s platform. You must be able to communicate effectively with both technical teams and customers, ensuring that business goals are met through smart, scalable AI implementations.
You’ll have experience working in a fast-paced startup or tech company and possess strong analytical and problem-solving skills.
Responsibilities:
Pre-Sales Engagement:
- Work closely with the Sales team to understand customer requirements and articulate the value of Decidr.ai’s platform.
- Deliver technical presentations, product demonstrations, and proof-of-concept solutions tailored to customer needs.
- Collaborate on proposals and RFP responses, ensuring technical accuracy and alignment with customer objectives.
Post-Sales Support:
- Lead technical onboarding and solution deployment, ensuring seamless integration with customer systems.
- Serve as the technical point of contact for troubleshooting and resolving post-implementation issues.
- Ensure proper knowledge transfer to the customer’s technical team and provide ongoing support as needed.
Solution Design:
- Translate customer requirements into scalable, effective solution designs that align with Decidr.ai’s platform capabilities.
- Develop and document best practices, templates, and reusable frameworks for solution delivery.
- Collaboration: Act as a technical liaison between customers, Sales, Product, and Engineering teams to ensure alignment on deliverables.
- Provide feedback to the Product team on customer needs and feature requests to improve the platform.
Process Optimisation:
- Continuously improve pre-sales and post-sales processes to enhance efficiency and customer satisfaction.
Ready to become part of something bigger?
We’ve got a bold vision for the future and the drive to achieve it. We're on a mission to change the world with our innovative solutions, and we want you to be part of this exciting journey.
If you're passionate about tech and crave a dynamic, work environment (i.e., flexible, challenging and always in motion), Decidr is for you!
We believe that innovation is given its best shot when diverse people and opinions come together to do hard things. If you don’t check every box in this ad but still feel like you can contribute to the Decidr vision, we encourage you to apply. We’re all about learning quickly and finding ways to transfer your skills with the right guidance.
