Description

We’re looking for a Senior Product Designer to join our team. You will define and design effective, usable and magical experiences, collaborating with other designers, technologists and strategists to bring those experiences to life.

About the role

You’ll be working on translating technical requirements into user-friendly designs within a multi-year service transformation program. You will collaborate closely with multiple stakeholders across multidisciplinary teams to ensure the final product aligns with business objectives and technical specifications.

Your mission is to champion great user experience, human-centred research and accessibility on projects ranging from large-scale qualitative research studies to app design, testing and refinement.

You’ll blend research, design, content and strategy to conduct high-quality research, create and test prototypes, low-fidelity concepts, and well-documented designs. Your work is marked by a solid foundation of user and business value, sound structure, and usability.

Your focus

Engage a wide range of stakeholders (including executives, business analysts, subject matter experts) to consolidate knowledge, get alignment and progress designs
Facilitate design discussions and workshops
Execute thoughtful, usable and accessible design including wireframes, prototypes, and high-fidelity designs for a range of platforms; ensuring compliance and best-practice usability and accessibility
Conduct high quality research using a mix of methods to understand user needs, behaviours and the usability of designs
Advocate for users, translating research findings into design solutions, recommendations and journey maps
Create and maintain comprehensive design documentation and reporting

Our commitment

Even if you don’t perfectly match every criterion or consider yourself too junior, we encourage you to apply. Research shows that many qualified individuals hesitate to apply unless they meet all requirements—regardless, we prioritise potential over a checklist.
We warmly welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, those from diverse cultural and linguistic backgrounds, mature age workers, and members of the LGBTIQA+ community.

Requirements

You have

A passion for great user-centred design, for digital and beyond
Creative problem solving and adaptability
Client and stakeholder management skills
A penchant for a collaborative, creative, supportive team culture
An eye for detail

You also

Thrive in a collaborative, creative team environment
Approach every moment with a “how can I help?” attitude
Treat others with kindness, empathy, and respect.

Benefits

About Today

We’re Today, Australia’s most awarded social impact agency. We use design and technology to make change happen at pace and at scale.

We tackle society’s biggest challenges and drive positive change, in sectors such as arts and public spaces, youth and families, cities, transport and housing, climate, education, First Nations justice, health and wellbeing, public service, and sustainable economy.

We believe in human-centred design, collaboration across crafts (strategy, research, design, content, delivery), and we have a passionate team of 60+ in Naarm (Melbourne) with a new Gadigal (Sydney) branch taking off.

You’ll experience a welcoming environment filled with smart, fun, and caring people from a wide variety of backgrounds and disciplines, who are passionate about creativity, making change, and learning from each other. Learn more about our values and culture at today.design/careers.

Why Today?

We value your skills, experiences and diverse perspectives
You'll work on projects with purpose, making interesting, beautiful things that positively impact the community
We prioritise your wellbeing, offering a flexible work environment, generous leave catered for inclusivity and intentional care including an employee assistance program
You’ll be encouraged to continuously learn and grow, supported by a compelling career framework, frequent check ins with your team
You'll be empowered to shape the business, the work we do, and the impact we create
Expect regular team socials, events and lots of opportunity for connection

The details

Full-time, ongoing role based in Naarm / Melbourne
Hybrid role
Immediate start date preferable

What’s next?

Apply now.

Accessibility: Need adjustments during the hiring process? Let us know!

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Product Designer

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