Are you a creative marketer passionate about crafting engaging campaigns that drive customer loyalty? At Australian Venue Co., we’re looking for a Marketing Specialist to grow and enhance our loyalty program, ‘The Pass.’

If you love working on high-impact marketing campaigns, enjoy data driven decision making, and thrive in a fast paced hospitality environment, this role is for you.

What You’ll Be Doing

Develop and execute creative marketing campaigns to boost engagement for ‘The Pass’
Build and setup promotional activity to assist with member acquisition and repeat member transactions
Manage multi-channel communications (paid socials, email, SMS, push notifications) to maximise member engagement
Work with venues to update and maintain in venue marketing collateral, ensuring brand consistency and promotional activity
Use data analytics to track customer behavior and optimise future campaigns
Work closely with our Loyalty team to enhance user experience and drive retention

What We’re Looking For

3+ years of experience in marketing, CRM, or loyalty programs (hospitality or retail experience is a plus but not required)
Strong storytelling and marketing skills where you can craft engaging customer communications
Hands on experience with paid social channels, marketing automation and reporting tools
Proven experience with CRMs and marketing with a B2C business
A passion for hospitality, customer engagement, and creating memorable experiences

Why Join Australian Venue Co.

Be part of a national brand with 200+ venues and a strong CX & Marketing team
Grow your career in a fast paced, innovative environment
Enjoy exclusive perks and discounts at our venues
A flexible, fun, and supportive workplace where creativity is valued

Ready to make an impact? Apply now and help shape the future of loyalty marketing in hospitality!

Australian Venue Co.

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Marketing Specialist – Loyalty