Are you a creative marketer passionate about crafting engaging campaigns that drive customer loyalty? At Australian Venue Co., we’re looking for a Marketing Specialist to grow and enhance our loyalty program, ‘The Pass.’
If you love working on high-impact marketing campaigns, enjoy data driven decision making, and thrive in a fast paced hospitality environment, this role is for you.
What You’ll Be Doing
- Develop and execute creative marketing campaigns to boost engagement for ‘The Pass’
- Build and setup promotional activity to assist with member acquisition and repeat member transactions
- Manage multi-channel communications (paid socials, email, SMS, push notifications) to maximise member engagement
- Work with venues to update and maintain in venue marketing collateral, ensuring brand consistency and promotional activity
- Use data analytics to track customer behavior and optimise future campaigns
- Work closely with our Loyalty team to enhance user experience and drive retention
What We’re Looking For
- 3+ years of experience in marketing, CRM, or loyalty programs (hospitality or retail experience is a plus but not required)
- Strong storytelling and marketing skills where you can craft engaging customer communications
- Hands on experience with paid social channels, marketing automation and reporting tools
- Proven experience with CRMs and marketing with a B2C business
- A passion for hospitality, customer engagement, and creating memorable experiences
Why Join Australian Venue Co.
- Be part of a national brand with 200+ venues and a strong CX & Marketing team
- Grow your career in a fast paced, innovative environment
- Enjoy exclusive perks and discounts at our venues
- A flexible, fun, and supportive workplace where creativity is valued
Ready to make an impact? Apply now and help shape the future of loyalty marketing in hospitality!