About us

Care2Serve is the Tasmanian provider of the National Carer Gateway support services. We put carers first, providing and connecting carers and families with first choice services that build and sustain their capacity to care. Care2Serve has offices in Hobart, Launceston and Burnie.

We acknowledge and support people of all genders, sexualities, cultural beliefs and abilities and understand that carers in Tasmania, whilst sharing the common theme of caring for a family member or friend, are diverse individuals with varying beliefs, experiences, and identities. We value and respect the diversity of carers and their lived and living experiences, and recognise that carers are the experts in their own lives.

Our programs and services are tailored to be personalised, accessible, and inclusive.

About the role

We have an exciting opportunity for an experienced Marketing and Communications Officer to join our team. This role will plan and implement a range of marketing and communications activities that build the Care2Serve and Carers Tasmania brands, raise awareness of available supports with carers, and promote the activities of our organisation.

This is a part-time role with negotiable hours, ideally working 3-4 days per week. The position is based at our southern office in Moonah.

Key areas of responsibility

Planning, developing, implementing, monitoring and reporting on marketing and communication strategies, campaigns and projects
Developing and managing print and web content, including a quarterly events calendar
Assisting in the management of Care2Serve and Carers Tasmania’s social media accounts
Coordinating media events and activities and acting as our primary contact person for media enquiries
Managing and maintaining our website, including ongoing SEO and improving accessibility
Developing, coordinating and distributing internal and external communications
Organising promotional events and managing event bookings

Required skills and experience

Demonstrated experience in a similar marketing and communications role
Excellent working knowledge of social media applications and best practices
Ability to build and foster effective working relationships with stakeholders and media agencies
Knowledge of digital campaign planning and delivery across various platforms
Ability to interpret campaign and website performance metrics
Experience in use of MS365 suite, Mailchimp, WordPress, EventON, Canva, InDesign, Survey Monkey, and tools that support social media management and SEO
Formal qualification in marketing, communications, public relations, journalism, or a similar discipline is highly desirable

Working at Care2Serve

We recognise that our people are key to our success and make every effort to support all Care2Serve employees to feel valued, encouraged and appreciated for the important work they do. We strive to foster a welcoming and inclusive culture and offer a range of employee benefits that support our employees to achieve better life-work balance and bring their whole selves to work, including:

Workplace flexibility, including work from home arrangements and flexible working hours
A carer-friendly workplace that supports employees with caring responsibilities
Our employee-led BeWell program that promotes and supports holistic health and wellbeing
An ongoing commitment to promoting, supporting and celebrating diversity and inclusion
Recognition and reward initiatives that celebrate each person’s unique contribution, character and work milestones
Ongoing professional development opportunities to support every employee in their role
NFP salary packaging options

How to apply

Please follow the prompts on SEEK to submit your application. Applicants should include:

a resume that contains relevant personal/contact details and work history
a cover letter that tells us more about you and your interest in the role

Applications will close on Wednesday 23 April 2025.

The successful candidate will be required to hold and maintain a current National Police Check and Tasmanian Working with Vulnerable People (WWVP) registration.

For more information or to request a copy of the position description, please contact Morgan on 03 6144 3706 or hrbp@care2serve.com.au.

Care to Serve

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Marketing And Communications Officer