Bring your flair and expertise to a leading youth fashion retailer as the next Social Media Coordinator for the Universal Store Group! About Us: Take your social media expertise to the next level and drive traffic to our beloved Australian brand. At Universal Store, we pride ourselves on creating authentic connections and celebrating what makes us all unique. We're looking for a passionate and creative Social Media Coordinator to bring Universal Store to a diverse community, engaging our customers through compelling and meaningful content. About the Role: You'll have an opportunity to work across a range for brands including Neovision, Thrills, Worship, Common Need, Abrand, Perfect Stranger, Lioness, Crocs + more. This is the perfect opportunity to flex your creativity and be part of a growing ASX listed business. The successful candidate will have a great understanding of industry, be socially native, enjoy collaboration, have a knack for creating engaging social content and can dive into the analytics to measure performance. Key Responsibilities: Social Media Strategy: Coordinate the strategic approach to marketing our business across multiple social media platforms in relation to our campaigns, product launches, and promotions. Content Creation: Generate high-quality, highly engaging content through multiple digital visual mediums (video, photography, graphics, and editing, aligning to the brand and business objectives. Community Engagement: Foster a positive brand relationship with our audience and SM influencers, whilst also responding to community interactions (comments, likes, tags, and direct messages). Analysis & Reporting: Track and report on social media engagement metrics, including growth, conversions, and performance against KPIs, leveraging data insights to optimise future business decisions. What we would like to see from you: A passion for social media and staying ahead of digital trends. At least 3+ years of experience in social media management, content creation, or community management. Strong analytical skills to measure performance and inform strategies. Exceptional attention to detail and creative flair. Proficiency in photography, videography, and basic Photoshop (preferred but not essential). Why Join Us? At Universal Store, we embody our values daily: Care for Everyone: A supportive, inclusive workplace. Here to Help: A culture of collaboration and support. Make it Work: Opportunities to adapt, innovate, and excel. Better than Good: A commitment to continual growth and excellence. Staff Discounts: Enjoy great discounts on our amazing product lines Ready to Apply? If you’re ready to make your mark and join a dynamic team, we’d love to hear from you! Universal Store is always looking for people ready to lead from the front and promote the products, values, and achievements we create. We encourage applicants with the right skills of all different abilities and backgrounds to apply! Due to the overwhelming number of applications, we often receive for our roles, we may not be able to provide an outcome to all applicants.