About Us
Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not just growing – we're innovating. Join us and be part of a dynamic team shaping the forefront of technology!
Our Mission
At PTC, our mission is to provide the best solutions for smart devices.
About the Role
Are you an experienced Head of Digital Content & Marketing with a flair for digital content creation, growth marketing, and e-commerce strategies? Do you thrive in a fast-paced environment and love seeing your campaigns deliver real results? If so, we want you to join our team at PTC Phone Tech & Comm, where we’re setting the standard in the tech solutions industry.
In this role, you’ll oversee a robust, multi-channel marketing strategy, seamlessly blending digital and physical touchpoints to create a unified customer experience. Your expertise will guide our annual marketing calendar, driving the success of product launches, in-store campaigns, and digital ad strategies. With a strong focus on data, you’ll optimise our content and campaign performance, ensuring everything we do is aligned with our vision of empowering customers with innovative tech solutions. You’ll work alongside the E-Commerce Manager, National Retail Sales Manager, and lead a team including a Content Creator and Marketing Coordinator to make a lasting impact on PTC’s brand
In This Role, You Will
- Take the lead in creating, uploading and managing engaging content and story telling across digital and retail platforms. While you don’t need to be a professional video content creator, you’ll ensure content stays on-brand and resonates with our audience.
- Align Shopify strategies with in-store promotions to deliver a consistent and seamless customer journey in an omnichannel marketing strategy.
- Manage ad campaigns across Google Ads, social media, and EDM platforms. You’ll handle budgets, track performance, and optimise for conversions.
- Own the annual marketing calendar, working with retail and e-commerce teams to plan product launches, promotions, and key business activations.
- Focus on product launches & brand growth through collaboration with stakeholders to launch new product lines and enhance private label offerings with a strong focus on strategy and execution.
- Drive data optimisation and monitor performance metrics through reporting actionable insights to leadership, and refine campaigns to keep our brand fresh and engaging.
- This role is hands-on, creative, and perfect for someone who loves balancing strategy with execution to drive measurable results.
What We're Looking for
- Proven experience in digital marketing, content creation, and e-commerce.
- A strong understanding of campaign management and data-driven decision-making.
- Excellent leadership and communication skills.
- A creative thinker who’s not afraid to challenge the norm.
- Ability to thrive in a hands-on, results-oriented role.
- Has experience creating diverse and engaging content, with the ability to upload and maintain a consistent posting schedule across platforms, performance optimisation & campaign management.
- Can demonstrate a proven track record of increasing community engagement and growing social media followings.
- Has successfully turned online engagement and followers into measurable sales and business growth.
- Brings tech-savvy expertise, with familiarity in using platforms like Google Ads, EDM tools, and social media ad accounts to execute and optimise campaigns.
What You'll Bring to the Role
- Inspiring Leadership: Lead and motivate a team, including a Content Creator and Marketing Coordinator, fostering a culture of creativity and high performance.
- Strategic Insight: A natural strategist, you’ll shape and implement impactful marketing plans across multiple channels.
- Data-Driven Focus: Confident in using data to optimise campaigns, reporting insights to guide decision-making and drive results.
- Creativity & Fresh Thinking: A flair for developing new ideas that keep our brand engaging and our customers excited.
- Clear Communication: Strong verbal and written skills to connect with stakeholders at all levels, building alignment and momentum across teams.
Company Values
This role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.
Challenge: Challenge, excel, succeed.
Sincerity: Say what you mean, do what you say.
Simplicity: Simplicity fuels success. Clear communication drives results.
Teamwork: One goal, one team, one dream.
Trust: Unleashing potential, igniting success.
What's in it for you?
Work-Life Balance: Prioritise your well-being in a supportive environment. We ensure we meet business priorities while listening to our staff's needs.
Salary and Compensation: Be rewarded for your skills with a competitive salary and performance bonuses!
Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.
Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.
Plus: Enjoy staff discounts, ongoing training, and more!
Our Recruitment Process
If you meet our criteria, we'll schedule a 20-30 minute phone call to discuss initial key questions and ensure alignment with role expectations.
Following a successful phone interview, we'll invite you for a face to face interview with a our Managing Director & HR Lead at our head office.
At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.
Ready to Make an Impact?
If you’re ready to make an impact and lead PTC’s marketing efforts, we’d love to hear from you! Click Apply Now and take the next step in your career.
Apply today and be part of a passionate team dedicated to delivering exceptional results and unforgettable customer experiences.
