About Uber
We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it. For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
About the Role
The Global Public Safety team's mission is to drive community safety, safeguard our data and deliver actionable insights through market leading engagement with public safety agencies. As a risk operations manager, you will focus and strengthen Public Safety’s execution on risk management objectives by onboarding and maintaining our eGRC risk management and compliance program, as well as own key controls that protect our data and meet our global regulatory requirements.
The ideal candidate is an experienced risk management professional who can translate work across safety, regulatory and compliance teams seamlessly and act as conduit between Public Safety’s GRC function, Public Safety’s Global Response Operations, Liaison Program, Tech team, Safety, Legal and the business.
The Impact You'll Have
The Experience You'll Bring
- A minimum of 5+ years in trust & safety, risk operations and/or risk management in security organisations.
- Minimum Bachelor's degree. Concentration in Technology, Risk Management, Business or a related field is a plus.
- Experience with eGRC and/or second line of defence compliance programming.
- Risk management experience within a large multinational tech company and/or highly matrixed environment.
- Be detail-oriented and draft policies that are polished and ready for review by senior management.
- Work independently with minimal direct supervision.
- Be part of a global team located across the US, LATAM, EU and APAC and work across multiple timezones.
Preferred Qualification
- Experience in law enforcement policy and risk-assessment, drafting regulatory language, and a knowledge of privacy and data security principals.
- Experience working on risk assessments, transparency reports, responses to regulators or other external parties, audits, and/or designing controls specific to meet regulatory expectations.
- Experience working at a tech company or with tech clients in a program management capacity across risk management, trust & safety and/or compliance functions.
- Experience with partnering, both within the team and with a wide range of internal partners across a global organisation.
- Experience working collaboratively with cross-functional teams.
- Proficient in managing and resolving complex problems and issues. Experience with using judgment in handling sensitive matters and experience maintaining confidentiality.
- Possess a demonstrated interest or experience in law enforcement, international affairs, security, business continuity, or crisis management.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
