We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.
Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.
About the role:
The Program Director is a senior leadership role requiring domain expertise in banking (preferably business banking) and a proven track record of delivering complex programs successfully. This role is responsible for overseeing the execution of key large-scale transformation programs within the organisation.
The role will work closely with C-suite executives, business unit leaders, and cross-functional teams to ensure transformation project delivers tangible business outcomes, improve operational efficiency, and enhance customer value.
What you'll do:
Program Leadership:
- Oversee the planning, execution, and delivery of large-scale banking transformation program, ensuring alignment with business objectives.
- Manage end-to-end program lifecycles, including initiation, planning, execution, monitoring, and closure.
Stakeholder Engagement:
- Act as a trusted advisor to senior executives and stakeholders, providing clear updates and insights on program progress and challenges.
- Foster strong collaboration across business units, including compliance, technology, and operations.
Risk and Compliance:
- Identify and mitigate program risks, maintaining robust governance frameworks.
- Ensure the program adheres to external regulations and internal compliance standards.
Team Leadership:
- Collaborate with functional leads to allocate resources effectively and resolve conflicts.
- Build and mentor high-performing program team, fostering a culture of accountability and excellence.
Budget and Resource Management:
- Develop and manage program budget, ensuring efficient use of resources.
- Monitor financial performance and provide regular reporting to stakeholders.
Change Management:
- Lead organisational change initiatives associated with program deliverables, ensuring successful adoption across teams.
- Develop and implement communication strategies to manage expectations and drive engagement.
Continuous Improvement:
- Foster a culture of continuous improvement, utilising lessons learned from past projects to enhance future delivery capabilities.
- Introduce and implement best practices for transformation delivery and program management.
What you'll bring:
- 10+ years of experience in program management within the banking industry, preferably in business banking.
- Banking Domain Knowledge: Strong understanding of banking operations, regulations, and trends, with a preference for experience in business banking.
- Program Management Expertise: Proven experience in delivering large-scale, complex programs, including compliance and technology transformation initiatives in banking.
- Strategic Thinking: Capability to align programs with organizational strategy and deliver measurable business outcomes.
- Leadership and Stakeholder Management: Ability to lead cross-functional teams and influence senior stakeholders, including executives and board members.
- Risk Management: Expertise in identifying, assessing, and mitigating risks within regulatory and technological contexts.
- Change Management: Strong experience in leading organizational change, especially related to process improvement, technology adoption, and regulatory shifts.
- Agility and Problem Solving: Ability to adapt to dynamic environments and solve complex problems effectively.
- Communication: Exceptional verbal and written communication skills, ensuring clear reporting and alignment with stakeholders.
Perks and Benefits:
- A hybrid working policy that truly enables you to live your best life.
- Learning and career development opportunities.
- 16 weeks paid primary carers leave.
- 12 weeks paid secondary carers leave.
- Annual team-based volunteer day.
- We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine and non-alcoholic beverages, ping pong and video games.
- Taco Tuesdays.
- Mental health and wellness initiatives.
- Personal finance initiatives.
