Senior Data Insight Analyst
- Permanent, Full-time opportunity
- Sydney or Adelaide based
- Hybrid working model
How will I help?
As a Senior Data Insight Analyst, you will be a key Member of the Customer Solutions and your role is paramount to helping contribute the delivery of Westpac’s vision and Strategic priorities.
The role is responsible for the provision of analysis and insights to the Customer Solutions business which involves managing the requirements and delivering them for the Customer Solutions business.
Some of the key accountabilities are:
- Leveraging effective relationships with Business Partners (internal & external) to identify opportunities to improve commercial returns and our customer’s experience
- Working with operations leaders to step-up their processes and technology to leverage opportunities for growth and transformation
- Supporting the development of the Analytics team, sharing and directing the team to deliver to industry best practice
- Encouraging and supporting a seamless relationship between other areas within the Reporting & Infrastructure Team and Operations Managers
- Working closely with the all streams within the business to support the teams to achieve performance objectives through accurate reporting & infrastructure.
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
- Ideally 5 years of experience in data analysis
- Bachelor or post graduate qualification in Computer Science, Mathematics, Economics or Statistics preferred.
- Experience in providing service excellence by driving value through effective partnering with the Customer Solutions business
- Very good understanding and working knowledge of Credit Risk in Banking, Remediations and Collections
- Strong working experience with tools like SAS, SQL, Teradata, Tableau, PowerBI, Alteryx or VBA
- Experience with MS Office products like Excel, PPT
- Experience in completion of collating data and reporting layer in Tableau/PowerBI, to transition their focus on insights generation. This could take the shape of scenario modelling to provide predictive and prescriptive insights.
What’s it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au
