We are seeking a motivated and enthusiastic Solution Engineer to join our dynamic Sales Engineering team. In this role, you will work closely with our Small Business sales team to provide technical expertise and support during the sales process. You will help identify customer needs, demonstrate our solutions, and ensure a smooth and successful implementation. This role will focus on the entire portfolio of Salesforce Products with a particular emphasis on AI and Data.
Key Responsibilities:
• Collaborate with the sales team to understand customer requirements and provide technical solutions.
• Conduct product demonstrations and presentations to showcase the value of Salesforce solutions.
• Provide technical support and guidance to customers and sellers during the sales process.
• Stay up-to-date with the latest Salesforce products and industry trends.
• Participate in training and development programs to enhance your technical skills and knowledge.
• Work with customers who have 30-200 employees, understanding their unique needs and challenges.
A Typical Day in the Life:
• Start your day with stand-up meeting to align on priorities and share updates.
• Conduct customer discoveries to understand requirements and prepare for upcoming product demonstrations.
• Conduct a live demo or playback for a prospective customer, highlighting how Salesforce's AI and Data solutions can address their business challenges.
• Collaborate with the sales team to strategise on a new customer proposal and solution design.
• Attend a training and self led enablement session on the latest Salesforce product updates.
• Deliver cutting edge assets to scale your impact for sales teams and customers
• End the day by documenting activity, feedback and insights from customer interactions to Salesforce CRM
Enable others on your subject matter expertise e.g. Product, Industry or skill set.
Qualifications:
• Strong technical aptitude and a passion for technology.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.
• Previous experience in a sales, technical or solution engineering role is a plus.
• Strong knowledge of Salesforce products and solutions.
• Experience with storytelling, demonstrating, and solution discovery.
• Passion for supporting small businesses in growing their success.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• The chance to work with cutting-edge technology and innovative solutions.
