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Brief overview of this role:
We’re seeking a Team Lead/Manager for our SMB Sales Team, reporting directly to the Director of GTM. This is an exciting, first-of-its-kind position in the region, offering the opportunity to shape and develop the role.
This role is a great fit if you have a background in Sales with experience leading or managing a team of AEs.
What is the working environment like at Sitemate?
- We are very transparent - monthly All Hands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this All Hands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
- We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
- We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
- You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
- You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand or block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
- We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!
What does Sitemate do, exactly?
- Sitemate builds best in class software products for the built world.
- Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour as Generation Z start to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
- Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.
See some of our user reviews for Dashpivot here:
What will I be doing day to day in this role?
- Works closely with the Director of GTM in the SMB team and leads/coaches a team of 6 SMB AEs.
- Acts as primary escalation point for team to the Director, orchestrating resources across the company as appropriate.
- Acts as the go-to person for the SMB AEs to facilitate trainings, answer questions and support them in their day to day.
- Leads the creation and development of collaborative content: frameworks, templates, best practices, etc as needed.
- Shares responsibility for direction of the SMB Sales segment and able to achieve that with minimal direction.
- Provides exceptional leadership, vision, and support to empower their individual team members as well as upholds a strong team culture and sets the tone for the wider team, including difficult coaching conversations; demonstrated success in both balancing strategic goal setting and tactical execution.
- Shares responsibility with Director of GTM for hiring needs of their team – participating in how best to upskill and scale team and ensure high quality of training and effective oversight of onboarding.
- Committed to self-guided learning and professional development to support growth in role.
- You will be receiving qualified inbound leads automatically booked on your calendar from an SDR - the AEs you will be leading receive approximately 5-8 new opportunities per week once fully ramped and you will receive a smaller portion of demos.
- You will be conducting deep qualification questioning, presenting relevant content based on your prospects industry, role and pain points, and then conducting online product demonstrations and providing proposals.
- You will be spending most of your time with prospects across phone calls, emails and zoom/teams meetings, as well as internal tools like slack and salesforce.
- Your quota is measured by the net new MRR closed per month.
What will be the biggest challenges for me in this role?
- You’ll be balancing a portfolio of clients across the Sales Journey. While also managing a Team of AEs. You’ll need to be organised with managing your time and strategic in prioritising tasks 📅
- Pace - we move quickly and our expectations are high. There's a lot of information to take on in the initial months which could be daunting for some, but for those who like a challenge this role is for you 🚀
- We have a strong culture based on core values and standard operating procedures, you may need to unlearn a few things from previous experience
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