NSW Telco Authority - Executive Director, Digital, Technology & Innovation
- Are you a telecommunications expert with a vision for the future of broadband in mission-critical communication?
- Ongoing opportunity based in NSW with travel across the state required. Flexible working arrangements are available to all staff in the Telco Authority.
- Total Remuneration Package from $300k including superannuation to commensurate with experience
About the Role
As Executive Director, Digital, Technology & Innovation, you will lead the operational performance of the NSW Telco Authority’s network, ensuring stability, efficiency, and continuous improvement of our Land Mobile Radio (P25) network and driving our move into mission critical broadband communications. You will manage complex technology infrastructure while also focusing on internal digital transformation, preparing the agency to meet emerging needs in public safety communications.
Your role will be central to pushing the organisation towards a broadband future by identifying and implementing the technical aspects that support this evolution. From network operations and engineering to customer-focused product roadmaps, you’ll oversee both day-to-day operations and future-oriented initiatives.
Role Responsibilities
In this role you will oversee the performance and maintenance of the current Land Mobile Radio (P25) network and emerging broadband capabitilies, ensuring reliable service for emergency responders and essential services. You will leading the organisation’s transition toward enhanced broadband capabilities, working on both the technical and cultural shifts necessary for future state operations.
This role will require you to build strong partnerships with technology leaders across emergency services, carriers), and managed service providers to ensure seamless collaboration and alignment on network performance. Through driving internal data and digital transformations, you will prepare the team and technology landscape for the future of critical communications.
To learn more about this role, please click here
Does This Sound Like You?
- Deep knowledge of telecommunications networks, with experience in broadband and P25.
- Strong background in managing commercial contracts and working with outsourced providers with service level agreements.
- You’re a strong communicator with the ability to bring diverse stakeholders on the journey to transformation, bridging the gap between technical depth and organisational buy-in.
- Exceptional communication skills to engage technical teams and collaborate with external partners.
- A vision for pushing the organisation towards a broadband-enabled future, embracing innovation and ambiguity with resilience.
- Understanding of mission-critical response requirements, with a focus on network reliability and stakeholder alignment.
Interested?
Your application should include an up-to-date CV and a Cover Letter (no more than 2 pages) which clearly details your relevant skills and experience to this position. Please attach the Cover Letter to the same document as your Resume/CV
About NSW Teleco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
Closing Date: Tuesday 10th December 2024 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW. We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact caitlin.birrell@customerservice.nsw.gov.au or 02 9494 8351.
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