Hi! And thanks for stopping by!
We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.
About the Team
This is a team that needs no introduction because customers drive our world. Support, Success & Consulting Services represent the voice of our customers and are a highly collaborative conduit between Sales, Tech, Product, and Marketing, ensuring the needs of our SME & Enterprise customers are understood and reflected across the business.
About the Role
Join our Consulting Services team as a Customer Enterprise Architect, where you'll bridge enterprise and solution architecture to unlock the value of our customers' software investments. You'll architect end-to-end solutions integrating MYOB products with other critical systems, providing strategic recommendations to optimise business operations.
Engage in high-level discussions with CEOs, CFOs, and CTOs/CIOs, identifying key value drivers and pain points. Your role will be pivotal in driving MYOB’s Sales and Services success by fostering senior-level relationships and offering strategic insights. Be a part of a team of MYOB product evangelists, leading cross-functional groups to deliver exceptional customer experiences.
What you'll be focused on...
- Deliver high-quality end-to-end solution architecture and design for complex customers
- Document architecture and design, balancing key objectives with budget and time constraints
- Engage in meaningful conversations with prospects and customers, including high-level executives and subject matter experts.
- Lead business systems and solution reviews, mapping as-is situations, recommending to-be solutions, and packaging these into reports with key value-related outcomes
- Document various elements such as business process maps, system landscape architecture, solution scope and design documents, transformation roadmaps, migration strategies, proposal inputs, and change management plans
- Act as a trusted advisor for strategic and high-potential accounts, driving business development and assisting customers in growing with MYOB’s platform
- Build and implement reusable intellectual property to improve delivery efficiency, quality, and accelerate time to value for customers
What we'd love to see from you...
- Minimum 15 years in the industry, with at least 7 years in Solution Architecture with proven experience in leading and implementing ERP, Financial, or Business Management solutions
- Strong skills in defining solution scope, end-to-end solution architecture, and solution design
- Preferable experience in ERP solution selling, with knowledge of Payroll and Workforce management
- Skilled in coordinating and facilitating workshops with diverse groups, while closely collaborating with others to achieve desired results
- Demonstrated success in developing and implementing business strategies, driving revenue growth, and achieving business targets
- Ability to translate sophisticated business requirements into actionable solutions
- Experience in leading cross-functional teams to achieve joint outcomes
- Ability to lead cross-functional working groups towards customer outcomes
Our Culture & Benefits
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team!
🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more!
🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more.
We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply!
Research tells us that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!
