Lead Product Designer
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Your future team
Join a nimble but powerful design team that is part of a cross-functional team driven by the mission to explore new markets and product possibilities based on the latest GenAI technologies. This is an exciting, high-priority product space with plenty of room to flex your design skills and influence the future direction.
What you'll do
- Jump in and create visions that blend AI and human support experiences while planning and driving work forward with your direct team. This exciting, multi-faceted project requires an accomplished lead with skills in strategic design, information architecture, interaction design, and a systems approach to interface design.
- Make a substantial impact at scale. We have more than 10M users worldwide, and teams large and small depend on our software to do their work. As a designer, you will be involved in everything from ground-floor product strategy to UI implementation, and your work will have an incredible customer impact.
- You will have a great deal of ownership and autonomy across the entire design process; rather than designing individual features, you will define the end-to-end product experience.
- Collaborate with some of the industry's smartest (and nicest) people. Daily, you'll work on a multidisciplinary product team, collaborating with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.
- Be a true champion for our users. We take design seriously and are on a mission to become a world-class design organization. We want to make our customers love how easily our products help them.
- Rigorously prioritize and strategically plan with your triad to ensure the team's focus is clear and they can excel in a dynamic and ever-changing environment- be it tomorrow, a quarter or years away.
- Contribute to a vibrant team culture, inspiring a team of diverse talents to do their best work. Some days, this might be something fun and social. On other days, you may mentor other designers on increasing their work's impact.
- You will report to the Head of Design.
You will bring:
- 10+ years of professional product design experience, working at visual, UX and conceptual design altitudes
- Experience designing complex or enterprise-level software,
- The ability to drive a user-centered design process
- Facilitation and cross-functional collaboration skills: you can demonstrate the ability to work with multiple teams, solicit and synthesize feedback, and facilitate design discussions
- Openness to the iterative design process – constantly sketching, showing work in progress, validating with customers and data, iterating, shipping, learning, and growing
- Experience conducting and applying customer research (together with our research team), including design thinking, prototyping, and conceptual modelling
- A collaborative approach to building capabilities in tight partnership with customers - our customers are very engaged, and our designers speak with customers multiple times per week demoing prototypes, getting feedback on ideas, and gathering ideas for improvement during early access programs
- The ability to define projects and measures of success, test your assumptions and outcomes, and incorporate feedback
- Experience improving process and methodology to increase product quality, team velocity and customer empathy
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
