#Greatmindsdontthinkalike: At Uber, we take pride in our
diversity and working environment that sees you as more than just a person
that can do the job, but a unique individual that can level up our
organization with a perspective only you can offer. Uber provides a truly
open culture that encourages all to voice their thoughts.
About The Team
Our Grocery & Retail business is a startup within Uber, a team focussed
on growth and innovation, but with the support and leverage of Uber’s
large global ridesharing and delivery businesses. We own the delivery of
everything that isn’t restaurant food - think groceries, essentials,
alcohol, pharmaceuticals, and (in the future) many more retail
categories… We have bold ambitions for our Grocery & Retail business
globally, having already scaled it to a $10b AUD ARR turnover and growing
at 40%+ YoY – and we’re really only just getting started!
About The Role
The Consumer Growth Lead is responsible for driving end-to-end Grocery
& Retail adoption across the entire funnel—from awareness to acquisition,
engagement and retention. Your job will involve leading the Consumer
Growth team and working cross-functionally to blend data-driven decision
making with creative execution and optimise our growth levers and our
spend efficiency. You’ll play a critical role in ensuring we deliver our
ambitious growth targets to drive sustainable, long-term impact for the
Australia & New Zealand delivery business.
Your Impact in Role
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Lead the Consumer Growth team to shape and execute growth and engagement
strategies for Grocery & Retail in ANZ, bringing fresh ideas and
innovation
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Own the strategy and planning; build strategic frameworks & processes
to guide investment portfolio allocation, decision-making and improve
governance
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Manage the incentives (e.g., promotional) budget to ensure we hit
growth targets and are improving efficiency and incrementality across
various levers and influence other investment levers (e.g., Delivery
Fees, Membership Benefits) to optimise economic trade-offs
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Partner with the Food Delivery and Mobility teams to identify synergies
and unlock the “power of the platform” e.g., sharing consumer insights,
running joint Marketing efforts, improving our Membership program etc.
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Influence and mobilise levers, some of which will be owned by your team,
and some of which are owned by cross-functional teams (e.g., Marketing,
Merchant Ops & Commercial teams) to achieve shared strategic
objectives
-
Systematically identify and proactively improve process inefficiencies
within the team and in adjacent teams to ensure we are scaling our
efforts and impact
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Work with Product, Global Growth and other HQ teams to inform their
roadmaps and ensure they are working on the initiatives that will drive
the largest business impact for our region (and globally)
The Experience You’ll Bring:
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8+ years experience in growth, data-driven marketing, strategy
consulting, CRM and/or operational roles; prior experience in Retail a
plus
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Strong track record of engaging and influencing cross-functional teams
in an ever-changing, rapid growth environment with many competing
priorities
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Ability to identify business problems and potential solutions based on
data and frameworks
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Strategic focus and vision; comfort identifying which projects the team
should prioritise, gaining leadership buy-in and enabling the team to
reach goals quickly
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A go-getter attitude; you’re willing to take a hands-on approach to get
the job done and bias towards action
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Excellent communication skills (verbal and written) with the ability to
translate data into actionable insights
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An analytical mindset and strong business acumen with experience using
SQL, Tableau and/or advanced excel; being comfortable with the tools
will be crucial to your success in this role
We welcome people from all backgrounds who seek the opportunity to help
build a future where everyone and everything can move independently. If
you have the curiosity, passion, and collaborative spirit, work with us,
and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural
identity. Unless formally approved to work fully remotely, Uber expects
employees to spend at least half of their work time in their assigned
office. For certain roles, such as those based at green-light hubs,
employees are expected to be in-office for 100% of their time. Please
speak with your recruiter to better understand in-office expectations for
this role.
*Accommodations may be available based on religious and/or medical
conditions, or as required by applicable law. To request an
accommodation, please reach out to
accommodations@uber.com.
