Analyst – Multimedia and Audio Visual Technologies
- Employment Type: Full Time (38 hours per week)
- Duration: Continuing
- Remuneration: Level 6 $108,956 - $116,230 (depending on experience) + 17% super + leave loading
- Location: Kensington, NSW (hybrid)
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why your Role Matters:
The Analyst – Multimedia and AV Technologies is jointly responsible for carrying out Audio Visual system installations, upgrades in Teaching & Professional spaces at UNSW and supporting staff & students in their AV and Multimedia needs. In particular this position will work closely with the Multimedia and AV Technologies team to deploy standard and bespoke technologies. This includes support for students and their teaching spaces, corporate AV spaces, new installations and maintenance, code rollout and feature requests. They will be required to provide 2nd level incident and fault resolution as well as advanced diagnostics with a wide variety of Audio Visual devices and configurations.
The Audio Visual Help Desk is the central support point for UNSW-wide Audio Visual services and operates from 7:00 am to 8:00 pm Monday to Friday, and 9:00 am to 5:00 pm Saturday.
The Analyst - Multimedia and AV Technology will work across these times on a rostered basis.
This role reports to the Team Leader – Multimedia and AV Technology and has no direct reports.
Skills and Experience:
- Tertiary qualifications in relevant discipline with subsequent relevant experience in the operation, maintenance and installation of audio visual and multimedia systems or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
- Demonstrated technical proficiency in specialised AV and Multimedia systems, i.e. Lecture Capture, Video Conferencing, AMX or DSP programming etc.
- Excellent interpersonal skills and demonstrated ability to communicate effectively with a variety of internal stakeholders and external vendors for the delivery of Audio Visual solutions.
- Sound understanding of control code deployment, firmware upgrades and the associated change management and information management.
- Proven ability to build effective working relationships with internal and external stakeholders, brief contractors, meet critical deadlines and proven experience in a customer service environment.
- Excellent organisational skills with the ability to manage and resolve conflicting priorities, work effectively on multiple tasks, meet deadlines, manage time and ensure targeted outcomes.
- A current NSW Driver’s License.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing onJobs@UNSW
How to Apply: Submit your CV & a cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm, 12th March 2025
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Team
Please apply directly through the website, applications sent to the contact above will not be accepted.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
