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Digital Transformation Program Manager

Infosys Singapore & Australia • Full-time • Melbourne, Victoria, Australia • 1w ago

Description

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands to pursue a path of smart transformation. Together with our clients, and internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:

We have offices in over 20 countries. Our Australia hub offices are located in Sydney, Melbourne, and Canberra. Visit http://www.infosysconsultinginsights.com or reach us at consulting@infosys.com for more information.

Infosys Consulting is looking for an experienced Product led transformation program manager who enjoys embracing challenges, being agile, and have a passion for building and leading highly capable, cross-functional teams. This person is expected to provide planning, execution, and tracking capabilities that is a key to the successful delivery of high-value digital programs.

This role will project manage the delivery of a more complex and longer product transformation program that spans multiple business groups. You will be working closely with product management teams and software engineering squads to define objectives and key results, align delivery outcomes with overall product vision and strategy, and measure key performance indicators against delivery.

This role combines knowledge from traditional project management, program management, agile delivery, and product management with a focus on Retail, Mobility & Convenience technology products. Some of the key accountabilities for this role include:

End-to-end program delivery for digital products, projects and programs, including planning, execution, and tracking for scope, financials, and schedule.
Open communications between the project and its stakeholders up to the executive level

· Design and delivery of Product operating models in digital applications

Team leadership
Application of standards and best practices for the Technical Program delivery
Application of compliance and risk management, coordinating across key teams (e.g., digital security, procurement, legal, etc.) and accounting for regulatory requirements

Requirements

Essential Experience and Job Requirements

10+ years of proven experience in Project Management or Technical Delivery Management roles with deep expertise in both Agile and Waterfall methodologies
Experience in leading large programs of work using enterprise-scale engineering to solve sophisticated, recurring problems that are rooted in organizational culture and ways of working, while leading all aspects of multiple concurrent engagements
Strong communication, conflict resolution, and influencing skills with a proven track record of operating in a sophisticated, global environment with large, heterogeneous groups of partners.
Ability to influence strategies and allocation of funding and to commit resources by making the case for technology programs.
Ability to decompose sophisticated processes straightforward solutions, often inventing innovative approaches.
Extensive knowledge of software development, system implementation, and product lifecycles
Understands system architectures and can effectively lead changes across multiple products and projects to ensure that the integrity of upstream or downstream dependencies is maintained. Ability to take a coordinated view of concurrent projects that cross-team and domain boundaries and simplify delivery by actively identifying patterns that improve efficiency and promote the reuse of existing solutions.
Ability to apply domain-wide business process knowledge and technology expertise to invent, evolve, improve, and simplify the technology landscape.
Ability to use technical details to drive constructive conversations with engineers, architects, and other technologists by speaking to them in their own language.
Capable of holding an engineering team to a high standard and reviewing design decisions, recognizing when a design or solution requires additional technical mentorship.
Understands fundamental system limitations (e.g. scaling factors, boundary conditions) and the associated architectural decisions and uses judgment to advise technology and business trade-offs.
Understands the consequences of short-term, tactical solutions and long-term impacts of accruing technical debt.
Big-picture thinking with the ability to relate business value to solutions to end-to-end system architectures & it’s interdependencies all the way to operability and supportability of the system or product.
Practices and drives strong data-driven judgement to business and technical decisions.
Identifying of opportunities for efficiencies across geographies, architectures, technologies, and organizations when working to satisfy the needs of program or product customers.
Ability to identify and reduce coupling between teams and drive architecture or organization changes that increase the flow of value by empowering teams to work independently.
Partner with managers of design and engineering teams to ensure focus on fit-for-purpose solutions and drive efficient delivery of the right outcomes for the customer and organization.
Ability to develop standards and practices within a professional subject area.

Desirable:

Experience in implementing and scaling global digital solutions and executing programs across Oil and gas- Trading, Upstream, Downstream, midstream and Retail Business Functions.
Experience in working with multi-shore teams.
Project management certifications

Skills:

C-Level engagement, Digital Transformation management, Business Acumen, Commercial acumen, Communication, Business Strategy design, Oil and Gas domain knowledge, Risk and compliance, Decision making, Governance and Reporting, Digital Security awareness, Problem-Solving, Resilience, Thought Leadership,.

Benefits

Infosys Consulting is proud to be one of the first organizations in the country to be certified as a family-friendly workplace along with several of Australia’s biggest employers. Being certified recognizes us as a workplace that supports families in all areas such as parental leave, family well-being, and flexible working. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.