Senior Content Specialist

UNSW • CONTRACTOR • Sydney, NSW, AU • 5h ago

Senior Content Specialist

Employment Type: Full Time

Contract type: Fixed term 12 month- contract

Why Your Role Matters

The Senior Content Specialist develops, manages, and optimises high-quality content to enhance the digital offering and experience for current students. Core responsibilities of this include developing and leading the current student web content strategy and working as part of the cross-functional current student website migration team to complete and operationalise the migration from Drupal to Adobe Experience Manager. The Senior Content Specialist works within the cross-functional Current Students Web Content team, reports to the Manager, Student Communications and has two direct reports.

This is a new role, approved as a 12 month-contract, with an ideal start date of March, funded to support the migration of the current student website from Drupal to Adobe Experience Manager.

Main responsibilities summary

Supervise and support two Web Content Producers, providing guidance and effective feedback to ensure high-quality content production

Contribute to the finalisation of the delivery and implementation plan and create and publish web pages and content as per the wireframes developed during technical discovery

With the Web Content & Migration project teams, coordinate the completion of the migration of the current student website

Develop and execute a comprehensive current student web content strategy that aligns with business goals and enhances the student digital experience

Support the Manager, Student Communications to effectively operationalise and onboard the Web Content & Communications teams to new platforms and ways of working, including Wrike

Implement quality control measures and digital and SEO best practice

Proactively identify and resolve technical issues, or unexpected challenges that may arise during the migration process

Monitor and report on website performance and audience behaviours for leaders and stakeholders using Adobe Analytics, Content Square and a range of other tools and platforms

Undertake relevant research to understand informational needs and requirements from current students

Who You Are

We are looking for someone who has great communication and interpersonal skills, who is aligned with UNSW’s vision and values and comes with:

Demonstrated experience in development and delivery of digital communications, web user experience and high-quality content as well as in the development of content strategies

Demonstrated experience managing direct reports or leading and coaching a team members

Advanced level of computer literacy with experience working with Adobe Marketing Cloud, specifically Adobe Experience Manager and Adobe Analytics, excellent skills in Microsoft Office applications

Demonstrated understanding and experience with the application of UX design best practices, and an interest in UI design

Exceptional writing, editing, and proofreading skills, with high level of attention to detail and ability to work under pressure and to strict deadlines

Excellent stakeholder engagement and relationship building skills, ideally within a higher education setting

Strong understanding of current student audience and their information digital requirements throughout the student lifecycle.

Standard working hours are Monday to Friday, business hours. The job cannot be done fully remotely (at least one or two days a week on campus), however flexible work arrangements are available.

Candidates will need to have full working rights – this role is not available for sponsorship.

Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

Access to up to 17% Superannuation contributions and additional leave loading payments

Additional 3 days of leave over the end of the year period

Discounts and entitlements (retail, education, fitness)

Recruitment process: Please submit your resume as well as cover letter that addresses your experience, your suitability for the role and why you are interested in the position. You will be asked a few extra questions to assess your skills and experience as part of your application form.

You can send via the ‘Apply Now’ button. A copy of the Position Description can be found on JOBS@UNSW.

Applications close:20 February 7PM

Get in touch for any question or support: Anne de Voronine, Talent Acquisition Coordinator, a.de_voronine@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Position Description